To Next PageTo Next PageWhat to do if Samsung series 7 TV remote control does not work?
If your Samsung TV remote control isn't working, first replace the batteries, ensuring they are correctly installed with the poles (+/–) in the right direction. Then, clean the sensor's transmission window on the remote. Finally, try pointing the remote directly at the TV from 5~6 feet away.
Why won't my Samsung series 7 turn on?
If your Samsung TV won't turn on, ensure the AC power cord is securely plugged into both the wall outlet and the TV. Also, verify that the wall outlet is working. You can also try pressing the P button on the TV to rule out a remote issue; if the TV then turns on, the problem is with the remote.
What to do if there is no picture on my Samsung TV?
If there's no picture or video on your Samsung TV, start by checking the cable connections; remove and reconnect all cables connected to the TV and any external devices. Ensure that the video outputs of your external devices (like Cable/Sat Box, DVD, Blu-ray players) match the TV's input connections. Confirm that all connected devices are powered on and that you've selected the correct input source. As a final step, reboot the connected device by unplugging it and then reconnecting it.
How to program cable box remote for Samsung TV?
To use your cable/set-top box remote control to operate your Samsung TV (turn it on/off, adjust volume), you'll need to program the remote. Refer to the Cable/Set-Top-Box user manual for the SAMSUNG TV code and programming instructions.
General| Display Type | LED |
|---|---|
| Smart TV | Yes |
| Operating System | Tizen |
| HDMI Ports | 3 |
| USB Ports | 2 |
| Picture Engine | Crystal Processor 4K |
| HLG (Hybrid Log Gamma) | Yes |
| Bluetooth | Yes |
| Refresh Rate | 60Hz |
| Contrast Ratio | Mega Contrast |
| Built-in Wi-Fi | Yes |
| 3D Capable | No |
| Resolution | 3840 x 2160 (4K UHD) |
| HDR | HDR |
| Audio | 20W |
| Screen Size | 55 inches |
Symbol indicating the presence of high voltage inside the product, warning against internal contact.
Symbol alerting users to important operational and maintenance literature included with the product.
Essential guidelines for safe operation, installation, and maintenance of the TV to prevent hazards.
Enables viewing of 3D content on the TV.
Multi-purpose entertainment center for web browsing, apps, and media files.
Control all connected Samsung devices supporting Anynet+ with the TV remote.
Provides a detailed, on-screen user's manual built into the TV.
Access and control menu options and functions using motions.
Use TV features with a USB or Bluetooth keyboard and mouse.
Display mobile device screens on the TV via wired or wireless connection.
Instructions for the correct disposal of the TV and its electronic accessories.
Proper disposal methods for batteries to prevent environmental harm.
List of items expected to be included with the TV purchase.
Details on specific adapters and cables like Scart, CI Card, and IR Extender.
Information about the separately sold wireless keyboard accessory.
Using voice commands for TV operation and text input.
How to use the touchpad for cursor movement, selection, and channel lists.
Steps to pair the Smart Touch Control with the TV via Bluetooth for the first time.
Procedure to reestablish the Bluetooth connection between the TV and the Smart Touch Control.
Step-by-step guide on how to insert AAA batteries into the Smart Touch Control.
Detailed explanation of touchpad gestures like dragging and pressing for navigation and selection.
How to enter channel numbers using the touchpad for direct channel selection.
Displaying the status and notification banner on the TV screen.
Accessing recommendations for currently airing or scheduled programs and apps.
View a list of recently accessed channels, media content, and applications.
Using the search function to find apps, content on TV, and web information.
Customizing the touchpad sensitivity for improved usability.
Using the on-screen virtual remote for number, playback, and quick access panels.
Overview of key buttons on the standard remote and their respective functions.
Using dedicated buttons to access the e-Manual or control 3D functions.
Controlling audio description and digital subtitles using the remote.
Instructions for correctly inserting AAA batteries into the standard remote control.
Methods for turning the TV on or off using the remote control or the TV panel.
Using the joystick-like controller on the TV's rear for navigation without the remote.
Procedure to extend the built-in TV camera for use with motion and voice recognition.
Procedure to retract the built-in TV camera when not in use.
Setting up the TV remote to control external devices like set-top boxes and Blu-ray players.
Guide to the initial setup dialog for language, channel scan, and network connection.
Instructions for changing the TV's PIN code and recovery process if forgotten.
Options for refreshing device lists, renaming sources, viewing info, and disconnecting USB devices.
Steps to attach the CI Card Adapter to the TV's Common Interface slot.
Information on inserting and using CI or CI+ cards for channel reception.
Methods for scrolling, navigating through icons, and returning to the home page within the e-Manual.
Using the index and search function to find specific topics in the e-Manual.
Instructions on how to exit the e-Manual application.
Directly accessing menu items or related e-Manual sections.
How to update the e-Manual application with the latest version.
Connecting the TV to the Internet wirelessly via a router or modem.
Important considerations and recommendations for wireless network setup and security.
Supported wireless network security protocols (WEP, WPA2PSK) and encryption types.
Illustrations showing three ways to connect the TV to a network using wired Ethernet cables.
Instructions for replacing the battery in the 3D active glasses.
Process of connecting 3D glasses to the TV for data exchange and 3D viewing.
Steps to view 3D content, including wearing glasses and selecting 3D modes.
Detailed steps for pairing the 3D glasses with the TV, including troubleshooting.
Solutions for common issues like glasses not working or LED blinking.
Technical details of the SSG-5100GB 3D glasses, including optics, weight, and power.
Services offered by Samsung Remote Support: diagnosis, settings adjustment, reset, and firmware updates.
Step-by-step guide on how to use the remote support service with a technician.
Instructions for assembling the holder-wire stand for the TV.
Solutions for problems related to the TV not turning on or having no picture/video.
Solutions for issues with the TV remote not working or controlling the TV.
Solutions for when the cable/set-top box remote cannot control the TV's power or volume.
Information on pixel variations and the importance of keeping TV firmware updated.
Instructions and recommendations for installing the optional wall mount kit.
Details on VESA specifications, screws, and compatibility for wall mounting.
Guidelines for safely cleaning the TV screen and exterior to prevent damage.
Maintaining adequate space around the TV for ventilation to prevent overheating.
How the Eco Sensor automatically adjusts screen brightness for power saving.
Instructions on using anti-fall devices to secure the TV to the wall and prevent tipping.
Details on display resolution, environmental conditions, dimensions, weight, and model names.
Information on reducing standby power consumption and EU compliance.
Advice on avoiding static images to prevent screen burn-in and image retention.
