Samsung Side-By-Side Refrigerator User Manual (English)

Other manuals for Samsung Side-By-Side Refrigerator

Questions and Answers:

F
farmerdeniseAug 20, 2025
How to troubleshoot a Samsung Refrigerator that is not cooling?
- A
  Anthony PerezAug 20, 2025
  If your Samsung Refrigerator isn't working or isn't cooling enough, first ensure the power plug is properly connected. Then, check the temperature control on the display panel and try setting it to a lower temperature. Also, make sure the refrigerator isn't in direct sunlight or near a heat source. Ensure the back of the refrigerator is an appropriate distance from the wall for proper ventilation and avoid overfilling the refrigerator with food, which can block the outlet vent.
K
Kenneth CarterAug 22, 2025
What to do if the ice dispenser is not working on my Samsung Side-By-Side Refrigerator?
- T
  Trevor McdonaldAug 22, 2025
  If your Samsung Refrigerator is not dispensing ice, first, consider whether you waited 12 hours after the water supply line installation before trying to make ice. Check that the water line is connected and the shut-off valve is open. Ensure that the Ice Type is set to Cubed or Crushed. Also, the freezer temperature might be too warm, so try setting it lower.
W
William ReynoldsAug 25, 2025
Why is the water dispenser not working on my Samsung Side-By-Side Refrigerator?
- C
  Christina BushAug 25, 2025
  If the water dispenser on your Samsung Refrigerator isn't working, check that the water line is connected and the shut-off valve is open. Make sure the tubing is free and clear of any obstruction. If the water tank is frozen because the refrigerator temperature is too low, try selecting a warmer setting on the main display panel. Finally, check if the filter is properly installed.
E
Erin SheltonAug 26, 2025
Why is food freezing in my Samsung Side-By-Side Refrigerator?
- J
  Johnny VaughnAug 27, 2025
  If food is freezing in your Samsung Refrigerator, check the temperature control on the display panel and try setting it to a warmer temperature. Also, consider that food with a high water content may freeze if stored in the coldest part of the fridge; try moving those items into the main body of the fridge instead of keeping them in the CoolSelect Zone™ drawer.
T
Tammy PruittAug 28, 2025
Why is my Samsung Side-By-Side not cooling?
- B
  Brian HarrellAug 28, 2025
  If your Samsung Refrigerator isn't cooling properly, make sure the power plug is correctly connected. Also, check the temperature setting on the display panel and try setting it to a lower temperature. Ensure that the refrigerator isn't in direct sunlight or near a heat source, and verify that the back of the refrigerator isn't too close to the wall.
M
Michael ValdezAug 29, 2025
What to do if my Samsung Refrigerator is not dispensing ice?
- L
  lewisjefferyAug 29, 2025
  If your Samsung Refrigerator is not dispensing ice, first check if the ice making function is stopped. Verify if there is any ice in the ice storage unit. Ensure that the water line is connected and the shut-off valve is open. Also, check if the freezer temperature is too warm and set the temperature lower if needed. Finally, consider whether you waited for 12 hours after installing the water supply line before making ice.
R
rreedAug 31, 2025
Why is my Samsung Side-By-Side freezing food?
- L
  Lauren HarveyAug 31, 2025
  If the food in your Samsung Refrigerator is freezing, check the temperature control on the display panel and try setting it to a warmer temperature. Also, consider whether the room temperature is too low, or if you stored food with a high water content in the coldest part of the refrigerator.
D
David PetersSep 2, 2025
How to prevent frost from forming in my Samsung Side-By-Side freezer?
- M
  Mark PageSep 2, 2025
  If frost is forming on the walls of your Samsung Refrigerator's freezer, remove any obstructions blocking the air vent to allow free air circulation. Ensure there is enough space between food items for efficient air circulation. Also, ensure the freezer drawer is completely closed; if it's not or is blocked, humidity from outside may enter and cause severe frost to form.
J
Julie CordovaSep 4, 2025
What causes unusual noises in my Samsung Refrigerator?
- L
  Louis WhiteSep 4, 2025
  If you're hearing unusual noises from your Samsung Refrigerator, start by checking that the refrigerator is level and stable. A 'ticking' sound is normal, caused by accessories contracting or expanding with temperature changes inside the refrigerator.
C
cassie55Sep 6, 2025
How to fix Samsung Side-By-Side not getting water?
- M
  Michael FarrellSep 6, 2025
  If your Samsung Refrigerator is not supplying water, check if the water line is connected and the shut-off valve is open. Also, inspect the water supply line to ensure it is not crushed. Finally, verify if the water tank is frozen because the refrigerator temperature is too low and select a warmer setting on the display panel.

Samsung Side-By-Side Refrigerator Specifications

General

Type	Side-By-Side
Adjustable Shelves	Yes
Door Alarm	Yes
Digital Temperature Control	Yes
Frost-Free	Yes
Capacity	Varies by model
Ice Maker	Yes
Water Dispenser	Yes
Energy Star Certified	Yes (on select models)
Convertible Freezer	Varies by model

Summary

Safety Information

Safety Information Overview

General overview and purpose of the safety information section.

Critical Installation Warnings

Important warnings and precautions for refrigerator installation.

Installation and Usage Cautions

Precautions for safe installation, usage, and operation of the refrigerator.

Cleaning and Disposal Warnings

Guidelines and warnings for safely cleaning and disposing of the refrigerator.

Usage Tips and Energy Saving

Useful advice for operating the refrigerator efficiently and saving energy.

Regulatory Notice

FCC Notice

Information and cautions regarding Federal Communications Commission (FCC) compliance.

IC Notice

Information and cautions regarding Industry Canada (IC) compliance.

Setting Up Your Side-by-Side Refrigerator

Getting Ready to Install

Initial steps and considerations before installing the refrigerator.

Location, Moving, and Flooring

Guidelines for choosing location, safely moving, and preparing the floor.

Door Removal and Re-attachment

Step-by-step instructions for removing and re-attaching refrigerator doors.

Leveling and Door Adjustment

How to Level the Refrigerator

Instructions for leveling the refrigerator and adjusting its feet.

Adjusting Door Height and Gaps

Guide on adjusting door height and gaps between doors and body.

Installing the Water Dispenser Line

Connecting to the Water Supply Line

Step-by-step guide for connecting the water supply to the dispenser.

Connecting Water Supply to Refrigerator

Details on connecting the water supply line, including parts and procedures.

Completing the Set Up

Final Setup Procedures

Final steps to ensure the refrigerator is operational after installation.

Operating the Samsung Side-by-Side Refrigerator

Using the Control Panel

Overview of the refrigerator's control panel and its functions.

Control Panel Functions Overview

Details on Energy Saver, Power Cool, Alarm, and temperature unit functions.

Ice, Dispenser, and Filter Controls

Operation of Ice Maker Off, Control Lock, ice type selection, and filter indicator.

E-Smart App and Network Connection

Downloading the E-Smart App

Instructions for downloading and installing the Samsung E-Smart App.

Connecting the Refrigerator to Your Network

Steps for connecting the refrigerator to your wireless network.

Smart Grid Function (Demand Response)

MAC Address Display Mode

How to display the refrigerator's Wi-Fi MAC address.

Using the Smart Grid Function

Explanation of how to use the Smart Grid function for energy management.

Override Mode Management

How to activate and deactivate the Override mode for Smart Grid.

Using the E-Smart Function

E-Smart Features and Remote Management

Overview of E-Smart features, remote control, and energy reporting.

Delay Defrost Capability

How the Delay Defrost function saves energy by scheduling defrosting.

Connected Product Requirements

Provision for Open Access

Requirements for accessing connected product information and APIs.

Parts and Features

Parts and Features Overview

Identification of refrigerator parts and features with diagrams.

Compartment Parts Identification

Details on various shelves and bins within the freezer and refrigerator compartments.

Controlling the Temperature

Basic Compartment Temperatures

Recommended temperature settings for freezer and refrigerator compartments.

Fridge and Freezer Temperature Adjustment

How to adjust the temperature for the refrigerator and freezer compartments.

Using the Ice and Cold Water Dispensers

Dispensing Ice and Water

How to dispense ice, water, and both together using the levers.

Ice Maker Operation and Features

Information on normal ice maker operation and features.

Smart Eco Features

Smart Eco System Explained

Explanation of how sensors monitor the environment for optimal food preservation and energy saving.

Fridge Multi-Purpose Door Bin

Door Bin Usage Instructions

Instructions for using the multi supporter and divider in the door bin.

Removing Refrigerator Accessories

Removing Shelves, Bins, and Drawers

Steps for removing shelves, door bins, drawers, and vegetable/dry bins.

Removing Freezer Ice Bucket

Steps for removing the ice bucket from the freezer.

Cleaning the Refrigerator

Cleaning the Refrigerator and Deodorizer

How to clean the refrigerator exterior, interior, and deodorizer.

Maintenance and Filter Replacement

Changing Interior Lights

Guide on how to care for the interior LED lamps.

Improving Cooling Performance

Tips to ensure efficient cooling by not blocking air outlets.

How to Change the Water Filter

Step-by-step guide for replacing the water filter cartridge.

Troubleshooting

Troubleshooting Common Issues

Solutions for common problems like no power, frozen food, noise, and leaks.

Open Source Announcement

Open Source Software Information

Information regarding open source software included in the product.

Warranty Information

USA Limited Warranty Details

Details of the limited warranty for Samsung refrigerators in the USA.

Canada Limited Warranty and Service

Details of the limited warranty and service for Samsung refrigerators in Canada.

Contact Samsung World Wide

Customer Support Contact Information

Information on how to contact Samsung customer support globally.

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