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Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice
: notes, usage tips, or additional information
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging
or fast
charging, the device may feel hotter to the touch. This does not affect the
device’s lifespan or
performance and is in the device’s normal range of operation. If the
battery becomes too hot,
the charger may stop charging.
The wireless charging or fast charging feature is only available on supported
models.
Do the following when the device heats up:
•
Disconnect the charger from the device and close any running apps. Wait
for the
device to cool down and then begin charging the device again.
•
If the lower part of the device overheats, it could be because the connected
USB
cable is damaged. Replace the damaged USB cable with a new
Samsung-approved
one.
•
When using a wireless charger, do not place foreign materials, such as metal
objects,
magnets, and magnetic stripe cards, between the device and the
wireless charger.
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