Samsung UN F5500AF Series - Page 127

This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.
SUBJECT: Screen Mirroring does not work after mobile
device was upgraded to Android version 4.3.
SYMPTOM: After updating Android OS from version 4.1 to
4.3 (Jelly Bean), mobile device cannot connect to the TV via
Screen Mirroring.
How to check Android version on the mobile device:
Go to Settings  'About device' Menu  Android Version
REPAIR:
Download and install the patch for Screen Mirroring.
1. Run the 'Play Store' App on the mobile device, and then search for 'Screen Mirroring Patch'.
2. Install the 'Screen Mirroring Patch', and then run Screen Mirroring again.
SERVICE BULLETIN
PRODUCT: LED
BULLETIN
NUMBER: ASC20140225001
BULLETIN
DATE: 02/25/2014
MODELS:
UN32F5500AFXZA, UN32F6300AFXZA,
UN40F5500AFXZA, UN40F6300AFXZA,
UN46F5500AFXZA, UN46F6300AFXZA,
UN46F6350AFXZA, UN46F6400AFXZA,
UN46F6800AFXZA, UN46F7100AFXZA,
UN50F6800AFXZA, UN55F6300AFXZA,
UN55F6400AFXZA, UN55F6800AFXZA,
UN55F7050AFXZA, UN55F7100AFXZA,
UN60F6300AFXZA, UN60F6400AFXZA,
UN65F6300AFXZA, UN65F6400AFXZA,
UN75F6300AFXZA, UN75F6400AFXZA,
UN46F7500AFXZA, UN55F7450AFXZA,
UN55F7500AFXZA, UN60F7500AFXZA,
UN46F8000BFXZA, UN55F8000BFXZA,
UN60F8000BFXZA, UN65F8000BFXZA,
UN75F8000AFXZA, UN55F9000AFXZA,
UN65F9000AFXZA,
UN85S9AFXZA, KN55S9CAFXZA