- ER Count should be
checked first. This will help
you troubleshoot intermittent
power cycle issues and Wi-
Fi/BT/MOIP module issues.
- Go to Factory Menu > SVC
> ER Count menu.
1) 2012 Smart TV
- WD/AR Count: Factory
Menu>Control>Sub Control
- WIFI/BT ER Count: Factory
Menu>SVC>ER Count
2) 2013 Smart TV
- All Error Count: Factory
Menu>SVC>ER Count