There
is
no picture/video.
•
Check the cable connections. (Remove and reconnect
all
cables connected to the
TV
and external devices).
• Set
your external device's (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the
TV
input. For example,
if
an external device's output
is
HOMI,
it
should be connected to an
HDMI input on the
TV.
•
Make sure your connected devices are powered on.
•
Be sure to select the correct input source by pressing the
SOURCE
button on the remote
control.
•
Reboot the connected device by reconnecting the device's power cable.
RF
(Cable/
Antenna)
Connection
The TV
is
not receiving
all
channels.
•
Make sure the
coaxial cable
is
connected securely.
• Run Auto
Program to add available channels to the channel list.
go
to
MENU- Channel-
Auto
program
then select
Auto
and make sure the correct Cable
TV
signal type
is
set
in
the menu. There are 3 options.
(STD,
HRC
and
IRC)
•
Verify the
antenna
is
positioned correctly.
No Caption on digital channels.
•
Check the Caption Setup
menu.
Try
changing
Caption
Mode
Service
1
to
CC1.
• Some
channels may not have caption data.
The picture
is
distorted: macroblock,
•
Compression
of
video contents may cause picture distortion, especially on fast moving pictures such as those
in
error,
small
block, dots, pixelization. sports and action movies.
•
A weak signal can cause picture distortion. This
is
not a
TV
problem.
Others
Purple/green
rolling horizontal bars and
•
Remove the left and right audio connections from the set-top-box.
If
the buzzing stops, this indicates that the set-
buzzing noise from the
TV
speakers with
top-box
has a grounding issue. Replace the Component video cables with
an
HDMI
connection.
Component cable connection.
The picture
will not display
in
full
screen.
•
HD channels
will have black bars on either side
of
the screen when displaying
up
scaled
SO
(4:3) contents.
•
Black bars on the top and bottom appear when movies that have aspect ratios different from your
TV
play on the
TV.
•
Adjust the picture size option on your external device or change the
TV
to full screen.
The remote control does not work.
•
Replace the remote control's batteries. Make sure you insert them with the polarity(+/-) correct .
•
Clean the transmission window located on the top of the remote
control.
•
Try
pointing the remote directly at the
TV
from
5-6
feet away.
The cable/set top box remote control
• Program
the Cabie/Set top box remote control to operate the
TV
. Refer to the Cable/Set top box user manual for
does not turn the TV on or off, or adjust the
SAMSUNG
TV
code.
the volume.
A
"Mode
Not
Supported"
message
•
Check the supported resolution
of
the
TV
and adjust the external device's output resolution accordingly. Refer to
appears. resolution settings
in
this manual.
Caption
on the TV menu
is
greyed out.
•
You
cannot select
Caption
in
the
TV
menu when watching content from a device connected via
HOM I
or
Component.
•
Caption
must be activated on the external device.
There
is
a plastic smell
from the
1V
• This
smell
is
normal and
will
dissipate
in
a few days.
TV
Signal
Strength
is
unavailable
in
the
• This function
is
only available for digital channels received through
an
Antenna
I
RF
/Coax connection.
Self
Diagnosis
Test menu.
TV
is
tilted to the right or left side.
•
Remove the stand base from the
TV
and reassemble
it.
The
Channel
menu
is
grey out
• The
Channel
menu
is
only available when you select the
TV
source.
(unavailable).
Your
settings are lost after
30
minutes or
•
If
TV
is
in
the
Store
Demo
mode,
it
will reset audio and picture settings every
30
minutes.
Please
change from
every time the
TV
is
turned off.
Store
Demo
mode to
Home
Use
mode using the
Plug
&
Play
procedure.
Press
the
SOURCE
button to select
TV
mode,
go
to
MENU
-
Setup
-
Plug
&
Play
-
ENTER
[31.
You
have intermittent loss of audio or •
Check the
cable connections and reconnect them.
video.
•
Loss
of
audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible
enough for long term use.
If
mounting the TV
to
the
wall,
we recommend using cables with
90
degree
connectors.
You
see small
particles when you look
• This is part of the product's design and
is
not a defect.
closely at the edge
of
the frame
of
the
TV.
POP
(TV's
internal banner ad) appears
• Select
Home
Use
under
Plug
&
Play
mode. For details, refer to
Plug
&
Play
(Initial
Setup).
on the screen.
~
This TFT
LED
panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may
be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
~
Watch these troubleshooting on video at www.samsung.com/spsn.
~
Some functions and pictures shown
in
this manual are available
on specific models only.
~
Typical power consumption
is
measured according to Energy Star Program
requirements for Televisions.
~
You
can keep your TV
in
optimum condition by upgrading it with the latest firmware from the
Samsung
web site (samsung.com
---+
Support
---+
Downloads).
To
upgrade, download the firmware to your computer, copy the firmware
file
to a USB
memory stick,
insert the
USB
memory stick into the TV's
USB slot,
and then
select Support
>
Software Upgrade
in
the TV's menu.
- 14-
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