Samsung UN32F5500 - Page 14

What
is
Remote
Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can
remotely.
•
Diagnose your TV
• Adjust the TV settings for you
• Perform a factory reset
on
your TV
• Install
recommended firmware updates
How Does
it
Work?
Having a Samsung Tech
remotely
service your TV
is
easy.
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1 .
Call
the Samsung
Contact Center
and ask for remote
support.
2.
Open the menu
on your TV and
go
to
the Support
section.
3.
Select
Remote
Management and
Provide the Pin#
to
the agent.
4. The agent
will
th
en
access your TV.
That's
it!