4-2-3. Audio
AUDIO
Source
No TV Sound•
Menu → Audio → Speaker Settings set to 9 TV Speaker
Noisy / Distorted TV Audio•
Customer Menu → Support → 9 Sound Test
If • Sound Test FAILS : (Missing / Noisy Audio)
Speakers (compare resistance/quality) 9
Compare audio level out to speakers with multi meter.•
Replace defective Speakers or Main Board or Cable. 9
IF • Sound Test OK :
Audio Source & External Cables. 9
With external Audio Generator (device or App). 9
Other Inputs. 9
One Connect Mini. 9
Optical Digital Out Errors•
Red light from Optical Digital Out. 9
If missing replace One Connect Mini•
No HDMI Audio •
Source / HDMI Cable & One Connect Mini Connectors. 9
Swap with other HDMI Inputs/Sources.•
Perform • EDID Write in Factory Mode (Can restore missing HDMI Audio).
Bulletins and Latest rmware on TV. 9
If not restored replace One Connect Mini/Main.•
Check Audio Format PCM/Dolby based on external Receiver.•
ARC Issues•
HDMI Cable is input to the ARC Designated HDMI port. 9
ARC (HDMI Control) is enabled on the external Receiver. 9
Bluetooth Audio "• Sound Share" Connection Issues
Sound Bar is in TV Mode. 9
To Connect, Press & Hold Play Button until Sound Bar pairing mode begins. •