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Samsung Voicemail User Manual

Samsung Voicemail
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First Time Easy Set-Up
After log in, set up the following five options for optimum performance.
Change Your Password:.............................................................................[#][7][1]
Required to Log In as a Subscriber. Password length can be from 1 to 8 digits.
Default password is 0000.
Record Your Name:........................................................................................[#][7][2]
This recorded name plays to your callers when they are transferred through the
Auto Attendant. The Automated Directory also plays your recorded name so
callers receive the correct spelling.
Enter Your Dial-By-Name Directory Name:...............................[#][7][3]
You are asked to first spell, enter and accept your Last Name, then your First
Name on the Telephone Keypad.The Automated Directory uses the feature for
callers who do not know your extension number but do know your name.
Record Your Primary (No-Answer) Greeting:.................................[5][1]
This Personal Greeting plays to your callers when you do not answer your
phone*.
Record Your Mailbox Greeting:..................................................................[5][7]
This Greeting plays when a Primary Greeting is not recorded and/or a call is
transferred directly into your Mailbox.
AUTO PLAY OF MESSAGE INFORMATION . . . . . . . . . . . . . . . . . . . . . . .[6][6]
Time & Date Stamp Information. This option can be turned on/off.
AUTO PLAY NEW MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[6][5]
Plays new messages after you log in. This option can be turned on/off.
DIRECT CALL
*
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[#][5]
Used for placing outgoing calls while logged in.
EXTENDED PROMPTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[#][7][4]
This option can be turned on/off.
FIND ME
*
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[4][6]
Calls you at a series of numbers in your stored number list.
FOLLOW ME
*
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[4][1]
Changes the number where you are taking your calls.
LISTEN TO NEW MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[1]
LISTEN TO SAVED MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[3]
MESSAGE ALERT
*
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[6][1]
When enabled, the system calls to let you know you have new messages.
This option can be turned on/off.
PAGER NOTIFICATION
*
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[6][2]
When enabled the system will call your Pager to let you know you have
new messages. This option can be turned on/off.
QUICK MEMO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[#][MAILBOX #]
Quickly send a message to another Subscriber.
RECORD AND SEND A MESSAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[2]
REMINDER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[#][#]
Quickly send a message to yourself.
STORED TELEPHONE NUMBERS
*
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[#][2]
Enter a list of numbers used by Follow Me, Find Me, and all Notifications.
UNDELETE MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[6][3]
Deleted messages can be recovered any time before Daily Maintenance
time, scheduled by the System Administrator.The default time is 3 a.m.
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Quick Reference Index
*There are other Personal Greetings available that can be scheduled to play for Busy, Forward
All (DND), and Night Call Conditions. Ask your System Administrator for more information on
Call Condition Greetings.
*Must be Authorized by System Administrator.
Accessing Your Mailbox (Subscriber Services Menu)
From Your Desk
Press the button labeled MESSAGE or VMMSG
OR
Dial the Samsung Voicemail Access Code: _________________
(You will be prompted to enter your Passcode)
Enter your Password: _________________
(Default Password: 0000)
From Off-Site (Home, Cell Phone)
Dial the phone number that is answered by the Voicemail. ____________
(Your Companys Main Greeting)
At the Main Greeting dial [#] plus your Subscriber (or Mailbox) number.
(Subscriber and Mailbox Number usually match your extension number)
Enter your Password: _________________
(Default Password: 0000)
From Another Subscribers Phone
Press the button labeled MESSAGE or VMMSG or dial the Access Code.
Dial [,] followed by [#] and your Extension / Mailbox Number.
(You will be prompted to enter your Passcode)
Enter your Password: _________________
(Default Password: 0000)
Alternate Off-Site for DID Users (Home, Cell Phone)
Dial your DID phone number.
(Your Personal Greeting will answer in approximately 4-6 rings)
During your Personal Greeting dial [#] directly followed by your password.
(Default Password: 0000)
L-QRG-SVM-E 04 04/07
Samsung
V oicemail
Quick
Reference
Guide
SVMi_E_Series_QRG.qxp 5/23/2007 9:24 AM Page 1
Question and Answer IconNeed help?

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Samsung Voicemail Specifications

General IconGeneral
BrandSamsung
ModelVoicemail
CategoryAnswering Machine
LanguageEnglish

Summary

First Time Easy Set-Up

Change Your Password

Required to Log In as a Subscriber. Password length can be from 1 to 8 digits. Default password is 0000.

Record Your Name

Plays to your callers when transferred through the Auto Attendant. Used for correct spelling in the Automated Directory.

Enter Your Dial-By-Name Directory Name

Spell and accept your Last Name, then First Name on the Telephone Keypad for directory searches by name.

Record Your Primary Greeting

This Personal Greeting plays to your callers when you do not answer your phone.

Record Your Mailbox Greeting

This Greeting plays when a Primary Greeting is not recorded or a call is transferred directly into your Mailbox.

Accessing Your Mailbox

Accessing From Your Desk

Instructions for accessing voicemail from your office desk using MESSAGE or VMMSG buttons or Access Code.

Accessing From Off-Site

Instructions for accessing voicemail from a home or cell phone by dialing the main greeting number.

Accessing From Another Subscriber's Phone

Instructions for accessing voicemail from another subscriber's phone using MESSAGE or VMMSG or Access Code.

Alternate Access for DID Users Off-Site

Instructions for DID users to access voicemail from home/cell phone by dialing their DID number and password.

Mailbox Administration Features

Change Message Alert

Option to change the setting for receiving message alerts, which can be turned on/off.

Change Pager Notification

Option to change the setting for pager notifications when new messages arrive, which can be turned on/off.

Review Deleted Messages

Allows users to review messages that have been deleted.

Review Undelivered Messages

Allows users to review messages that were not successfully delivered.

Auto Play New Messages

Automatically plays new messages after logging in. This option can be turned on/off.

Auto Play Message Information

Automatically plays time & date stamp information for messages. This option can be turned on/off.

Pause, Resume Menu Prompting

Allows users to pause and resume menu prompting during operations.

Record & Send Broadcast Message

Feature to record and send a message to multiple recipients.

Personal Services Menu

Review Workload

Allows users to review their workload or message status.

Edit Stored Telephone Numbers

Function to edit stored telephone numbers used for features like Follow Me or Find Me.

Change Weekly Schedule

Allows users to change their weekly schedule settings for voicemail.

Place a Direct Call

Feature to place a direct call from within the voicemail system.

Personal Administration

Access to personal settings including password, name, and directory entry.

Record a Reminder

Quickly send a message to yourself as a reminder.