14-8
14. REFERENCE INFORMATION
No. Type Part Situation
Solut ion
method
Before consu lting cause Management
50
DRUM
WASHER
rinsing related Rinse being not put in tub
General
consulting
It may appear when the rinse agent remains to
clog.
f Did the rinse agent drain immediately or part to put the rinse is
clogged after putting the rinse agent?
) The rinse agent does not drain only when putting it up
to the reamer shaped cap which is in the box of rinse agent. If
clogged take out the cap and
51
DRUM
WASHER
rinsing related Bubble being remained
General
consulting
It may appear when there is too much or too little
laundry.
) If there is too much laundry or vinyl clothes the detergent is not
solved. Reduce the laundry or take out the vinyl clothes separately.
52
DRUM
WASHER
water drain related Water being not drained
General
consulting
) In this case you are recommended our engineer’s inspection.
53
DRUM
WASHER
dehydrating related
Dehydrating time being increased
again
General
consulting
..Make a comment for the customer to
prepare the memorandum since he can
not be famaliar with the contents
completely.
The vibration and noise occur when the horizon
is broken or the laundry are leaned to one
direction. So It may appear when the safety
device is operating to prevent it.
) If there is too little laundry less than 1KG or the clothes in the
washing tub are severely entangled it appears.
54
DRUM
WASHER
dehydrating related
Washer being worked for four hours
without stopping
Specifi c
consulting
If the washing machine consumes hours more
than necessary check whether the water supply
is too small. And note that that the boling and the
drying course takes much time.
) Check whether the water supply time is too much delayed due
to the low pressure of water or boiling or drying is selected. In other
cases request an engineer’s inspection.
55
DRUM
WASHER
dehydrating related
Not dehydrating with the motor being
purring after water is drained
General
consulting
The power cord for motor may be cut or the gear
shaft hardened.
) In this case you are recommended our engineer’s inspection.
56
DRUM
WASHER
dehydrating related
Being stopped with thuds during
dehydration
AS rerecomm
ended
..Make a comment for the customer to
prepare the memorandum since he can
not be famaliar with the contents
completely.
It may appear when the horizon is broken or
there are too much clothes to wash.
) check the level of a washing machine.
57
DRUM
WASHER
dehydrating related Not being squeezed well
General
consulting
It may appear when there are clothes like vinyl.
f Check whether the vinyl clothes are attached on to the washing
tub so as to prevent the immediate the outgoing of the moisture to the
outside. Otherwise request an engineer’s inspection.
58
DRUM
WASHER
dehydrating related Water being in at purchasing
AS rerecomm
ended
) There may be remaining water since the products is delivered
thorugh the fi nal products test. It is normal and you can use it without
fear.
59
DRUM
WASHER
dehydrating related Dehydration being not worked at all
General
consulting
It may appear when the interior components do
not work properly.
) In this case you are recommended our engineer’s inspection.
60
DRUM
WASHER
others
Action for water being freezen
in winter
AS rerecomm
ended
) pour the warm water on to the tap to take out the water suppy
hose and put the hose in to the water of approximately 50 degree.
And then pour the water in to the washing box to check whether the
drain is well done.
61
DRUM
WASHER
others
being clogged/foreign
materials
General
consulting
) After loosening the water supply hose and check the inlet of water
supply whether there is foreign material inserted such a soil dust.
62
DRUM
WASHER
installation /
connection
Consulting for installation of
front loading washing machine
General
consulting
) The drum washing machine is leveled after removing the safety
device at the rear of drum. And for a removing the safety device refer
to accessories and user’s manual.
63
DRUM
WASHER
installation /
connection
Level check
Specifi c
consulting
) Level it by use of a leveller(with a coin weight) at the front.
64
DRUM
WASHER
installation /
connection
Removal/house moving reinstallation
Specifi c
consulting
) It is possible to remove and install in the house but when moving
to the other house and installing it assemble the safety device at the
back while moving and remove it after moving. If the drum is shaken
during the moving it causes a serious damage.
65
DRUM
WASHER
washing related Slow speed of washing rotation
General
consulting
It may appear when there is too much laundry.
f Check whether the laundry is input over the proper amount.
Otherwise request an engineer’s inspection.
66
DRUM
WASHER
washing related Clothes being damaged
General
consulting
Check whether there is foreign material inside
(coin nail and other sharp material) and so it may
appear due to the zipper or button of jeans.
) Check whether there is foreign material in the washing tub. In case
of dehydrating the weak material cothes it shall be inserted in the net
during dehydrating. Any other cleaning agent (decoloration agent)
shall not be used except the detergent and rins
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