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Samsung WF317AAG/XAA - User Manual

Samsung WF317AAG/XAA
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Fast Track Troubleshooting
Model:
WF317AAG/XAA
WF317AAW/XAA
WF317AAS/XAA
Publication # tsWF317 Creation Date 8/10/2010
Quick Test Mode:
To enter press Spin, Soil, & Power
simultaneously with the power off.
1. All LED’s light up and the washer beeps as it
enters the Quick Test Mode.
2. The unit displays the software version for a
second then clears the EEprom.
3. After the displaying the software version, LCD
will display Model information. If EEEE is displayed
the PCB ass’y is defective.
4. When the version is displayed. Press the follow-
ing keys to test the various components
Press Temp Key to cycle through the Water Valves in
this order: Pre Cold, Cold Main, Bleach, Cold Main &
Bleach for Fabric Softener, Hot, then off.
Press Spin Key to test Motor circuit.
Press Signal Key to test Drain Pump
Press Soil to test door lock - unlock circuit
Service Mode:
This mode allows more detailed operation tests and
troubleshooting, to enter press Signal & Extra
Rinse simultaneously with the power on.
While in Service Mode the following tests can be
performed:
Quick Spin Test = Delay Start & Silver Care:
This accelerates the drum motor from 0 to maxi-
mum RPM over a few minutes. Note: Stay with the
washer during this test, out of balance detection
may be bypassed. Press the Start/Pause button dur-
ing the test to hold its spinning speed for 10 minutes
before going back to Quick Spin Test Mode.
Cycle Count = Press the Signal button to see how many times
the unit was used
Soft Ware # = Press Soil button shows software version
Fast Time Down = Press Temp button to advance to next cycle
Fault Code Test = Press the Silver Care button to view the stored
fault codes – then turn Dial to view error codes (Push Start/Pause
while the code is displayed to view the number of cycles since the
error occurred)
Peripheral (Main PCB) input Tests
1. Extra Wash
. Then turn the Dial so that the Normal is turned on.
Next, press the Start/Pause Key. The Water Temperature will be
displayed in Fahrenheit.
2. Extra Wash
. Then turn the Dial so that the Whites is turned on.
Next, press the Start/Pause Key. The door status will be displayed
(OP if open, CL if closed).
3. Extra Wash
. Then turn the Dial so that the Perm Press is
turned on. Next, press the Start/Pause Key. The door lock Switch
status will be displayed (UL if unlocked, Lo if locked).
4. Extra Wash
. Then turn the Dial so that the Delicate/Hand
Wash is turned on. Next, press the Start/Pause Key. “ 0 ” will illu-
minate if below level, “ 1 ” if above level (Overflow).
5. Extra Wash
. Then turn the Dial so that the Wool is turned on.
Next, press the Start/Pause Key. “ -0” will illuminate if below level,
“-1” if above level (Heater-On).
6. Extra Wash
. Then turn the Dial so that the Quick Wash is
turned on. Next, press the Start/Pause Key. “_0” will illuminate if
below level (Reset), “_1” if above level.
7. Extra Wash
. Then turn the Dial so that the Towels is turned on.
Next, press the Start/Pause Key. The Water Frequency will be
displayed.
8. Extra Wash
. Then turn the Dial so that the Rinse+Spin is
Turned on. Next, press the Start/Pause Key. Then, it will display
the Ag Kit Status in 3 seconds: “- -” if AG kit is operated properly.
“7E” if AG kit is out of order (check wire harness & PCB)
9. Extra Wash
. Then turn the Dial so that the Spin Only is turned
on. Next, press the Start/Pause Key. Then, it will display the
MEMS Sensor Kit status after displaying “00” for 3 seconds:
“- -” if MEMS Sensor kit is operated properly. “8E” if MEMS Sensor
kit is out of order (check wire harness & PCB)
IMPORTANT SAFETY NOTICE“For Technicians Only” This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
EEPROM Clear Check
Power off, Press Delay Start, Signal and Power Key at the same time. Good = Good Fail = FAiL. All memory will be
cleared, including Fault Codes.
This should be done when a new Main PCB is installed
1
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Samsung WF317AAG/XAA Specifications

General IconGeneral
BrandSamsung
ModelWF317AAG/XAA
CategoryWasher
LanguageEnglish

Summary

Fast Track Troubleshooting Overview

Quick Test Mode Operations

Guides technicians on entering and utilizing the Quick Test Mode for component diagnosis.

Service Mode for Detailed Diagnostics

Explains how to access Service Mode for in-depth operational tests and troubleshooting.

EEPROM Clear and Memory Reset Procedure

Procedure for clearing the EEPROM and resetting machine memory, typically after PCB replacement.

System Schematics and Wiring Diagrams

Main Control PCB Wiring Schematic

Detailed wiring diagram for the main control printed circuit board.

Display PCB Wiring Schematic

Wiring diagram illustrating the connections for the display printed circuit board.

Component Connector Assignments

Connector Pinout and Assignment Details

Lists various connectors (CN3, CN11, CN4, etc.) and their specific pin assignments for system components.

Component Testing Procedures

Electrical Component Diagnostic Tests

Provides step-by-step instructions for testing thermistors, switches, sensors, motors, and power.

Electrical Component Checks

Door Lock, Drain, Valve, and Heater Tests

Covers electrical tests for the door lock, drain motor, water valves, and heater relay.

Common Error Code Diagnostics

Water Level, Motor, Supply, and Hose Errors

Details troubleshooting steps for error codes LE8, 3E, E3, bE, nF3, and nF1.

System and Other Error Code Analysis

Explains the meaning and resolution for system error codes such as SF1, SF2, and SF3.

Advanced Error Code Diagnostics

Drain, Power, Communication, and EEPROM Errors

Troubleshooting for drain, power, communication (AE), and EEPROM fault (11) error codes.

Switch and Door Operation Errors

Addresses switch errors (E2, 15, SR) and door-related errors (dS22, dL18, LO2, FL4).

Specific Error Code Analysis

Heater, Overflow, and Temperature Sensor Errors

Diagnoses errors related to the heater (Hr36, 9E1), overflow (OE, E), and temperature sensor (29).

Load, Silver Care, and Foaming Errors

Covers errors for unbalanced loads (dC10), Silver Care kit (7E), MEMS sensor (8E), and foaming (SUdS, Sd).

Washer Installation Stability Guidance

Provides notes on ensuring washer stability during installation to prevent vibrations.

Detergent Drawer and Water Connections

Detergent Drawer Water Flow Explanation

Illustrates water valve connections and flow to detergent compartments, explaining normal water presence.

Included Washer Accessories and Paints

Lists items packed with the washer and available touch-up paint codes.

Installation and Usage Advice

Detergent Usage and Oversudsing Prevention

Advises on proper detergent use to avoid oversudsing, which can cause leaks.

Washer Installation Location Considerations

Recommends suitable locations for washer installation, avoiding freezing conditions and potential damage.

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