Samsung WF806U4SA series - Page 28

26 _ Troubleshooting
Error Type
Drum
Fully
automatic
Causes Remarks
Error
mode
Old
error
mode
For USA
Drain Error 5E
5E
E5
nd 5E
- Thepumpmotorimpellerisdamagedinternally.
- Thewrongvoltage(220V→110V)issuppliedto
theparts.
- Partfault
- Thisoccursduetofreezinginthewinterseason
- Thedrainhoseisclogged.(Injectionerror,foreign
material)
- Cloggedwithforeignmaterial
- Thewaterpumpterminalisnotconnected:rubber
band,bills,cotton,hairpins,coins
Power Error
9E1
Uc
PH1
2E
-
- Checktheconsumer’spowerconditions.
: Makesuretochecktheoperatingvoltage.
Connectatestertotheinternalpower
terminalsduringtheBoilorDryoperations
andobservethewashingmachine’soperation
carefully.
: Checkthevoltages.(Anerroroccurswhen
underorovervoltageissupplied.)
: Checkwhetheraplugreceptacleisused.
Whentheconnectingwireis1m,amomentary
lowvoltagemaydropupto10V
- MainPBAfault(sometimes)
- Pleasecheckthedoorconditionsifthereisno
probleminaconsumer’spowerandmainPBA.
(Onlythismodel)
Forfully
Automated
products,no
errorcodeis
displayedfora
powererror.
9E2
Uc
Plo
PF
- Thiserrorisnotafaultbutoccursduringa
momentarypowerfailure
: Ifstartedagainwhenthiserrorcodeis
displayed,theoperationrestartsfromthecycle
thatwasstoppedduetothepowerfailure.
: Ifthewashingmachineisnotoperatingand
thiserrorcodeisdisplayed,itisdisplayedto
notifythatapowerfailurehasoccurred.
Communication
Error
AE 13E - -
- ThesignalsbetweenthesubandmainPBAsare
notsensedbecauseofacommunicationserror.
- Checktheconnectorconnectionsbetween
thesubandmainPBAscarefully.→Checkfor
incorrectorlooseconnections,etc.
- RemovethesubPBAC/Panelandcheckforany
faultysoldering.
Switch Error
(Main Relay
Error)
bE1 12E
E2 -
- ThePowerbuttonispressedcontinually(formore
than12seconds).
- Theswitchispressedunevenlybecauseofa
deformationofthecontrolpanel.
- Thiserrormayoccurwhenthescrewsthathold
thesubPBAinplacearetightenedtoomuch.
bE2 14E
- AbuttonotherthanthePowerbuttonis
continuallypressed(formorethan30seconds).
- Deformationofaninternalplasticinjectionpart
- AscrewforassemblingthesubPBAistightened
toomuch.
bE3 18E Sr -
- ThemainrelayofthePBAisshort-circuited.
- Themainrelayterminalisconnectedincorrectly.
 (Theterminalisbentandcontactcannotbe
made.)
Whenthe
PBAmotor
relaydoesnot
operate