How to troubleshoot a SaniServ Dispenser that will not start?
If your SaniServ Dispenser machine won't start, ensure the electrical cord is correctly seated in the electrical receptacle. Also, check the circuit breaker in the electrical panel.
What to do if the product from my SaniServ Dispenser is too thick?
If the product from your SaniServ Dispenser is too thick, start by checking if the product is properly mixed. Also, confirm that the freezing cylinder is not starved of product. Verify the product temperature, ensuring it's between 18-21 degrees for soft serve and 17-20 degrees for yogurt. Inspect for missing scraper blades or stator rods. Finally, check for a sticking spigot lever or switch; if it's stuck in the up position, it can cause the unit to run continually.
How to fix a leaking front plate on a SaniServ Dispenser?
If you notice your SaniServ Dispenser's front plate leaking, check the front plate o-ring to ensure it is not ripped or torn, and replace it if necessary. Also, check the spigot plunger o-rings for the same issue. Ensure the spigot plunger o-rings are lubricated daily. Tighten the front plate knobs evenly. Lastly, confirm that the stator rod is not worn or grooved.
Why is product leaking from the drip chute of my SaniServ Dispenser?
If product is leaking from the drip chute or drip tube of your SaniServ Dispenser, replace the rear seal if it is worn. Remember to replace seals, o-rings, and gaskets every six months. Do not lubricate the rubber portion of the rear seal, but ensure the shaft of the dasher where the rear seal is installed is lubricated daily. Check that the stator rod is not worn or grooved. Ensure front plate knobs are not loose.
How to troubleshoot squeaking noises from my SaniServ Dispenser?
If your SaniServ Dispenser is making squeaking or chirping noises, or you feel a vibration, make sure you are using properly mixed product, replacing it if necessary. Confirm that the freezing cylinder is not starved of product. Check the lubrication. Ensure all panel screws are installed and tightened. Adjust the width of the drip tray bracket. Check for dull scraper blades, which should be sharp and replaced every 6 months.
Why is the product in the mix-pan of my SaniServ Dispenser too warm?
If the product in the mix-pan of your SaniServ Dispenser is too warm, refrigerate the product before use. Ensure the storage source of the product is at 40 degrees or below. Maintain a product level of ½ to ¾ full in the mix-pan reservoir. Always install the mix-pan lid to prevent foreign materials from contaminating the product and to insulate the product in the mix-pan.
What to do if the product from my SaniServ Dispenser is too soft?
If the product from your SaniServ Dispenser is too soft, first, replace it with fresh product if the temperature is lower than listed. Do not make a consistency adjustment before checking the product temperature. Ensure the product is properly mixed and replace it if necessary. If using re-run product, remove it and add fresh mix. Confirm that the carbtube has been installed, as the product won't thicken without it. Check for dull scraper blades, which should be sharp and replaced every 6 months. Inspect the condenser for dirt or obstructions, following the Quarterly Maintenance guidelines. Make sure the condenser fan is running and confirm 6” of airflow is available on all sides and the back of the machine. High ambient temperature can also be the cause; the recommended machine ambient te...
Guidelines for contacting SaniServ dealers or distributors for service issues and referrals.
Instructions for ordering replacement parts, requiring specific part numbers and machine details.
Outlines the warranty period, conditions for coverage, and specific exclusions for equipment defects.
Warns against using non-specified product mixes that could cause damage and void the warranty.
Details key technical specifications including dimensions, weight, and electrical requirements.
Instructions for positioning the machine and ensuring it is level for proper operation.
Guidelines on electrical connections, dedicated circuits, and maintaining adequate ventilation space.
Steps to safely empty the machine of any remaining product mix before cleaning.
Detailed instructions for disassembling, cleaning, rinsing, and sanitizing machine parts.
Guide on lubricating and correctly assembling the dasher, scraper blades, and stator rod.
Steps for lubricating and assembling the spigot plunger, front plate, and securing the front plate.
Tips on proper front plate handling, daily filling, and drip tray cleaning for maintenance.
Advice on correct product mixing and preparing the machine for seasonal storage.
Procedure for adjusting product consistency using the mechanical torque adjustment screw.
Daily and periodic maintenance checks for seals, blades, and drip chute by the owner.
Quarterly condenser cleaning and semiannual idler arm lubrication by trained technicians.
Diagnosing problems like machine not starting, product quality, leaks, noises, and temperature.
Guidance on when to contact a SaniServ dealer or distributor for technical assistance.
General| Model | DF200 |
|---|---|
| Number of Flavors | 2 |
| Freezing Cylinder Qty | 2 |
| Hopper Qty | 2 |
| Mix Delivery System | Gravity |
| Material | Stainless Steel |
| Type | Soft Serve |
| Power | 115V/60Hz |
| Dispensing Mechanism | Lever |
| Compatibility | Soft Serve Mix |
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