What to do if the nozzle goes back suddenly on my Sapho Toilet?
The washing cycle lasts 3 minutes. The nozzle will stop spraying after this time and retract. To continue, simply press the "Wash" button again. It may also be caused by water supply issues, so check for any water outages. The seated sensor might be detecting that you've left the seat, so adjust your sitting position. Also, avoid closing the cover during washing.
Why is the washing not working on my Sapho Toilet?
The washing function might not be working due to several reasons. First, ensure that the power supply is on. Next, check that the inlet water valve is open and there is no water outage. The filter might be blocked and need replacement, typically every half a year. Make sure you are seated properly on the seat. Ensure that the cover is open while using. If the toilet hasn't been used for over 72 hours, it will run a 3-minute self-cleaning cycle during which all buttons are temporarily disabled.
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