What to do if the nozzle goes back suddenly on my Sapho Toilet?
The washing cycle lasts 3 minutes. The nozzle will stop spraying after this time and retract. To continue, simply press the "Wash" button again. It may also be caused by water supply issues, so check for any water outages. The seated sensor might be detecting that you've left the seat, so adjust your sitting position. Also, avoid closing the cover during washing.
Why is the washing not working on my Sapho Toilet?
The washing function might not be working due to several reasons. First, ensure that the power supply is on. Next, check that the inlet water valve is open and there is no water outage. The filter might be blocked and need replacement, typically every half a year. Make sure you are seated properly on the seat. Ensure that the cover is open while using. If the toilet hasn't been used for over 72 hours, it will run a 3-minute self-cleaning cycle during which all buttons are temporarily disabled.
Why is the dryer not working on my Sapho Toilet?
The dryer may not be working due to several reasons. First, ensure that the power is on. Next, make sure you are seated properly on the seat. Also, ensure that the cover is open. If the toilet hasn't been used for over 72 hours, it will initiate a 3-minute self-cleaning cycle, during which all buttons are disabled.
How to increase the water flow rate on a Sapho Toilet?
A low water flow rate can be due to several factors. The water flow rate might be set too low, so increase it according to the operating instructions. The water supply pressure might be insufficient; ensure it is at least 0.07Mpa. A blocked filter can also restrict flow, so replace it, typically every six months. Finally, the nozzle itself may be blocked and need replacement.
What to do if the remote control is not functioning on my Sapho Toilet?
If the remote control isn't working, first, make sure that the batteries are installed correctly. If the LED grade indicator is flashing, the battery power is low and the batteries need to be replaced. It's also possible that the code of the bidet and remote control are not synchronized. In this case, you should set the code of the remote control to the correct one.
How to fix low water temperature on my Sapho Toilet?
Low water temperature can be due to the water temperature being set too low. Adjust it to a higher setting as per the operating instructions. Also, the temperature of the water supply might be too low. In this case, set the water temperature to a high grade or reduce the water flow rate.
Why is the night light always off on my Sapho Toilet?
The night light might not be working because the toilet is in a bright environment. When set to smart mode, the night light only operates in darkness. Alternatively, the night light function may be disabled. To resolve this, enable the night light function and adjust the night light mode.
Why is the night light always on on my Sapho Toilet?
The night light might be always on because the toilet is in a dark environment. In smart mode, the light activates in darkness. Something may be obstructing the area around the knob. Remove any obstructions around the knob. It's also possible that the night light is set to 'always on' mode. Adjust the night light mode.
How to fix low air temperature on my Sapho Toilet?
Low air temperature can be caused by the air temperature being set too low. Adjust it to a higher setting as per the operating instructions. If this doesn't solve the problem, the air heater may not be working correctly.
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