Saturn VUE 2009 - Default Chapter; Table of Contents

An Important Message to Owners... .....................1
Saturn’s Commitment to You ..............................1
Owner Assistance .............................................1
GM Participation in an Alternative Dispute
Resolution Program ........................................1
Warranty Service – United States and Canada ......1
Warranty Coverage at a Glance ...........................2
New Vehicle Limited Warranty ............................2
Emission Control Systems Warranty* ...................2
New Vehicle Limited Warranty .............................4
What Is Covered ...............................................4
What Is Not Covered .........................................7
Hybrid Specific Warranty ....................................9
What is Covered .............................................10
AURA Green Line Hybrid and
VUE Green Line Hybrid Coverage ..................10
VUE Two-mode Hybrid Coverage ......................11
What is Not Covered .......................................11
Things You Should Know About the New
Vehicle Limited Warranty ................................12
Warranty Repairs – Component Exchanges .........12
Warranty Repairs – Recycled Material ................12
After-Manufacture “Rustproofing” ........................12
Paint, Trim, and Appearance Items ....................12
Vehicle Operation and Care ..............................13
Maintenance and Warranty Service Records ........13
Chemical Paint Spotting ...................................13
Warranty Coverage – Extensions .......................14
Touring Owner Service – Outside Continental
United States, Alaska, Hawaii, or Canada ........14
Original Equipment Alterations ...........................15
Pre-Delivery Service ........................................15
Production Changes .........................................15
Emission Control Systems Warranty ..................16
What Is Covered .............................................16
How to Determine the Applicable Emissions
Control System Warranty ...............................16
Federal Emission Control System Warranty .........17
California Emission Control System Warranty .......18
Emission Warranty Parts List ............................20
Replacement Parts ..........................................25
Maintenance and Repairs .................................26
Claims Procedure ............................................27
2009 Saturn Limited Warranty and Owner Assistance Information