Savant DOR-FMB-00 - User Manual

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45 Perseverance Way, Hyannis, MA 02601

Savant.com | 508.683.2500

Entry Service using 2N Door Stations

DOR-SMS-00 | DOR-FMS-00 | DOR-SMB-00 | DOR-FMB-00

DOR-SM0S-00 | DOR-FM0S-00 | DOR-SM0B-00 | DOR-FM0B-00

DOR-HDSMKB-00

Deployment Guide

Document Number: 009-1540-00

Document Date: October 2018

Document Supports: da Vinci 8.9

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Summary

Important Safety Information

Electric Shock Prevention

Details hazards and precautions for electric shock.

Weight Injury Prevention

Guidance on safe handling to prevent injuries.

Equipment Overview

Installation

Guidance on installing the door station hardware.

Door Station Configuration

Connect;Login

Steps to connect and log in to the door station via web browser.

Services

Configuration of audio codecs, call settings, and streaming services.

Blueprint Integration

Blueprint

Adding a 2N Door Station to a configuration in Blueprint.

Remote Calling Setup

Remote Calling

Configuring notifications for remote calls from the door station.

Static IP Address Configuration

The Savant Entry Service with 2N Door Stations is a comprehensive system designed to integrate 2N door stations into a Savant smart home or commercial environment, providing enhanced security, communication, and control over entry points. This system allows users to manage access, communicate with visitors, and monitor entry areas through the Savant Pro App and other Savant interfaces.

Function Description

The core function of the Savant Entry Service is to facilitate seamless integration of 2N IP door stations with a Savant system. This integration enables various functionalities, including:

Two-way communication: Users can engage in audio and video calls with visitors at the door station from their Savant Pro App or other Savant control devices.
Door/gate control: The system allows for remote unlocking of doors, gates, or other entry mechanisms connected to the 2N door station's relays.
Entry monitoring: Users can view live video feeds from the door station's camera, providing visual verification of visitors or activity at the entry point.
Event-based automation: The system can trigger Savant scenes or actions based on events detected by the door station, such as a button press, motion detection, or noise detection.
Remote calling and notifications: When integrated with my2n.com accounts, users can receive calls and notifications from the door station even when they are away from the local network, ensuring they never miss a visitor.
Customizable interface: The Savant Pro App interface for the entry service can be customized with additional buttons to control other smart home devices, such as turning on a floodlight when a visitor arrives.

Usage Features

The Savant Entry Service offers a range of features designed to enhance user experience and control:

Intuitive configuration: The deployment guide provides step-by-step instructions for installing, configuring, and adding 2N door stations to a RacePoint Blueprint configuration, making the setup process straightforward for integrators.
Multiple door station models: The system supports various 2N IP door station models, including the 2N IP Solo, 2N IP Verso, and 2N IP Force, catering to different installation needs and aesthetic preferences.
Flexible wiring and connections: The door stations support Power over Ethernet (PoE) for simplified installation, as well as external 12V 2A power supply options. They also offer relay outputs for controlling door locks, input sensors for triggers, and network connections for system integration.
Audio and video customization: Users can configure audio codecs and priorities for calls, as well as adjust video stream settings like resolution, framerate, and bitrate to optimize performance and quality.
Security features: The system incorporates secure HTTP API connections with user authentication and ONVIF support for camera integration, ensuring secure communication and access control.
Event recording and logging: The system can record events such as button presses, motion, noise, and tampering, providing a historical log for security and monitoring purposes.
Door lock service integration: The system allows for the integration of door locks controlled by 2N switches, enabling remote unlocking and management of entry points through the Savant Pro App.
External camera feeds: Users have the option to use external camera feeds instead of the door station's internal camera for the entry service, providing flexibility in camera placement and viewing angles.
Static IP address configuration: While DHCP is recommended, the system allows for the configuration of static IP addresses for the door stations, providing network flexibility for specific installations.
System Monitor: A dedicated System Monitor tab in the Savant interface provides detailed information about the entry devices, extensions, and device status, aiding in troubleshooting and system management.

Maintenance Features

Maintaining the Savant Entry Service and 2N door stations is facilitated by several built-in features:

Firmware updates: The system allows for easy firmware updates of the 2N door stations through the web browser interface, ensuring the devices are running the latest software with bug fixes and new features.
Configuration backup and restore: Integrators can upload and download configuration files from the door station, enabling quick backup and restoration of settings, which is useful for maintenance or replacing devices.
Reset options: The door stations offer options to reset the configuration to default settings or reboot the unit, aiding in troubleshooting and restoring functionality.
System logs: The Event Log Subscription ID and other logging features provide valuable diagnostic information, helping to identify and resolve issues related to the door station's operation.
Troubleshooting guidance: The deployment guide includes helpful notes and important warnings throughout, guiding integrators through common issues and best practices for installation and configuration. For instance, it emphasizes the importance of removing door stations from my2n.com accounts for remote calling to work and properly adjusting sensitivity for motion/noise detection to prevent system overload.
Documentation and community support: Savant provides access to technical documentation on its customer community, including installation manuals and application notes, offering comprehensive resources for integrators.
Technical and sales support: Savant Systems, LLC is dedicated to providing prompt and effective support, with options to access the Savant Customer Community for case tickets or contact sales for local representatives.