retransmits. Scale Computing recommends enabling flow
control on the LAN and Backplane ports.
○ Scheduling Your Installation
■ Schedule your pre-installation services and planning call in the
Scale Computing Portal to speak with your experienced installation
and professional services specialist by following the “Schedule
Services” prompts. All of the purchased and included installation
and professional services will be listed to the left of the scheduling
screen and unlocked in the order they will need to be completed.
To schedule, verify your timezone is correct, enter your contact
information, and select an available date and time. To finalize the
selected schedule select the white and blue “Schedule Time”
button.
■ * A separate welcoming email will provide a link to a simple
questionaire to help detail your environment; this
questionaire will also be covered during the planning call.
■ The scheduler will display expected time frames for each
service based on your number of purchased nodes.
■ This planning, preparation, and training is for you! The
installation and/or services specialist will review your
environment questionaire with you as well as any services
engagement agreements and answer any and all questions
you may have regarding the HC3 system or purchased
services.
■ Once the planning call is complete and everything is in place,
schedule your installation in the Scale Computing Portal through
the same “Schedule” link.
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