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Scale-Tronix 5002 - Page 33

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obtained,
Remove
the
test
weight
and
recheck
the
zero
offset
value.
Note
that
adjusting
P1
may
also
alter
the
zero
offset
value,
Repeat
the
process
as
necessary
to
obtain
the
correct
difference,
Now
you
may
turn
the
scale
off
by
pressing
the
"ON"
pushbutton
and
holding
it
in
for
a
few
seconds.
That
will
force
it
to
tum
off.
You
may
also wait
for
it
to
time
out
and
turn
off
by
itself.
4.80
FACTORY
SERVICE
HELP
If
service
information
is
to
be
obtained
by
calling
the
factory,
the serial
number
and
model
number
of
the
scale
must
be
communicated
at
the
beginning
of
the
call
to
allow
our
service
staff
to
quickly
access
the
manufacturing
records,
calibration
data,
service
records, and
other
pertinent
information
concerning
that
particular
scale.
(These
numbers
can
be
found
on the
data
label
attached
to
the
rear
of
the
enclosure.)
NOTE:
IN
ALL
CASES,
CALL
THE
FACTORY
BEFORE
RETURNING
ANY
PARTS
OR
SCALES
FOR
REPAIRS.
MOST
PROBLEMS
CAN
BE
DIAGNOSED
AND
SOLVED
ON THE
PHONE
BY
MAKING
A
FEW
TESTS.
IT IS
ALWAYS
NECESSARY
TO
CONTACT
THE
FACTORY
FOR
A
RETURN
AUTHORIZATION
NUMBER,
SHIPPING
INSTRUCTIONS
AND
ADDRESS.
CALL
630-653-3377,
DO
NOT
SHIP
SCALE
TO
THE
NEW
YORK
FACILITY.
5002, 5102, 5602,
6002,
6102, 6202,
6502,
6702
31

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