WARRANTY
Schiit Audio warrants to the original purchaser that this product shall be free from defects
in material and workmanship for five (5) years from the date of purchase, with the
exception of the drive mechanism, which is covered for (2) years. If a defect covered by
this warranty occurs during this period, Schiit Audio will repair the defective product, free
of charge. Date of purchase will be based on customer receipts, otherwise date of
manufacturing will be used.
If you believe you need warranty service, contact us first. Schiit Audio products sent back
to us without a Return Authorization (RA) will be returned to the sender without repair. To
contact us and obtain an RA, email info@schiit.com.
Warranty Limitations. This warranty shall not apply if a product: (a) is modified or
tampered with; (b) is damaged by negligence, accident, unreasonable use, or other causes
unrelated to defective materials or workmanship, or (c) has had the serial number altered
or removed.
Any implied warranties, including warranties of merchantability and fitness for a particular
purpose, are hereby limited in duration to the warranty period of 5 years. In no event shall
Schiit Audio be liable for consequential or incidental damages resulting from the breach of
any implied or expressed warranties. Some states do not allow these limitations, so they
may not apply to you. You may also have other rights which vary from state to state
or province to province.
FAQ SOME MORE
Can I convert SPDIF to USB with Urd?
No, sorry. That’s a whole ‘nother thing. Think
of Urd as the hub of a modern USB-centric
system, where you have a couple of USB
sources, but want to spin CDs from time to
time. That’s the idea.
What kind of CDs can I spin?
CD CDs. As in, Redbook. As in, CDs you may
have bought in the 1980s, or are collecting
today for $0.50/lb from thrift stores. No
MP3 burns, no FLAC CDs, no SACDs. Just
CD CDs.
Why not SACDs?
Well, technically, Urd should play the CD
layer of an SACD just ne, but that’s still just
a CD, not the magic DSD stuff that some
people really really like. Don’t blame us for
this confusion or this limitation; SACD was
a Sony wild-butthair idea a while back, and
they’re still kinda tetchy about what plays
it. Like, try to rip an SACD. Yeah, have fun
with that. We’re just gonna stay out of it and
concentrate on helping you enjoy your CDs.
This thing is, like, kinda slow.
Yes. This is normal for a CD transport. This
is a spinning mechanical thing that has to
make changes that involve angular momen-
tum, it’s not a disconnected and dispas-
sionate atscreen with more processing
power than the entire world of 1984 had on
hand. Slow down. Relax. Listen to whole
albums. It may give you a new perspective
on life.
It doesn’t turn on, what do I do?
Plug it in to a different AC socket. Ensure
you are not currently in a blackout. Then
email us if it still doesn’t work.
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