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Schulte-Ufer Wega - Warranty and Service Information; Service Contact and Claims

Schulte-Ufer Wega
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turns blue. The discoloration can be removed with a standard metal cleaner or a vinegar or
lemon solution.
• Inadditiontothebluediscoloration,so-calledscalecanoccuronstainlesssteelsurfaces.This
is a matter of simple lime stains or lime deposits caused by the water, which can be removed
with a vinegar and water solution (1 part vinegar essence, 5 parts water). Instead of vinegar,
you can also use lemon juice.
• Stainlesssteeliscorrosion-resistantonthebasisofitschemicalcomposition.However,the
material is sensitive to extraneous/surface rust. This occurs if iron particles in combination
with water come into contact with the surface of the stainless steel. The passive layer which
protectsthestainlesssteelfromexternal„attacks“isdestroyedasaconsequence;thestain-
less steel is unprotected and loses its corrosion resistance – extraneous rust occurs. It is ge-
nerally difficult to establish where the iron particles come from. Thus, it may be the case that
water supply pipes are still made of iron, or the stainless steel vessel has come into contact
with other ferrous items in the dishwasher. The wash can be removed with standard stainless
steel care products.
• Particularlystubborndirtonuncoatedstainlesssteelvesselscanberemovedwiththehelpof
a table spoon of dishwasher detergent. Boil it in water and leave it to stand overnight; then
please rinse it out carefully with hot water.
• Inordertoavoidlossesofenergy,ensurethatthebaseofthevessellargelycorrespondswith
the diameter of the hob used. The size of the flames of the gas hob should also be adapted
to the vessel.
• Whenastainlesssteelvesselisusedonanopename(e.g.gascooker,rechaud),theremay
be discoloration on the base on the outside. The functioning of the vessel is not impaired by
this.
INFORMATION ON THE GUARANTEE AND WARRANTY OBLIGATION
The following regulations apply.
SERVICE
Ifyouhavequestions,suggestions,criticism,talktous,orwriteusafewlines.
In the event of claims/complaints, please enclose your purchase receipt this will allow us to
process your concern. You can reach us at:
Josef Schulte-Ufer KG
Hauptstraße 56
59846 Sundern · Germany
Tel.: +49 (0) 29 33 98 10 · Fax: +49 (0) 29 33 71 50
info@schulte-ufer-kg.de
www.schulte-ufer-kg.de
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