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Scion IQ 2013 User Manual

Scion IQ 2013
58 pages
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www.scion.com
iQ 2013
WARRANTY &
MAINTENANCE
GUIDE
IT’S YOUR RIDE.
KNOW WHAT’S UP.
00505-13WMG-IQ
©2012 Scion, a marque of Toyota Motor Sales, U.S.A., Inc.
Printed in U.S.A. 6/12
12-TCS-05812
If your name or address has changed
or you purchased your Scion as a
used vehicle, please complete and
mail the attached card, even if your
warranty coverage has expired.
This will enable Scion to contact you
with important product or safety
updates concerning your vehicle.
If the card is no longer attached,
please call Scion Customer
Experience at (866) 707-2466.
Check one:
Same owner, name and/or address has changed New owner, purchased vehicle used
Same owner, additional driver who should receive product/safety updates
Mr. Mrs. Ms. Miss D r.
First name M.I. Last name
Company name
Street address or P.O. Box Apt. or suite number
City State Zip code
This information is obtained solely for the use of Scion, a marque of Toyota Motor Sales, U.S.A., Inc.
Scion occasionally sends special promotional offers to registered owners. Check here if you prefer
not to receive these offers.
Vehicle Identification Number (required to process change)
Mo.
Day
Year
/ /
Effective date of
this information
Primary phone number
Alternate phone number
E-mail address
EVV
Check here if
address below
is for company
OwnEr InfOrmatIOn ChangE fOrm
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Scion IQ 2013 Specifications

General IconGeneral
BrandScion
ModelIQ 2013
CategoryAutomobile
LanguageEnglish

Summary

Welcome to Scion

If You Need Assistance

Step 1: Contact Dealership

First step for resolving issues: speak with a dealership manager, like the service or customer relations manager.

Step 2: Contact Customer Experience

If dealership solution is unsatisfactory, call Scion Customer Experience for assistance.

Step 3: Dispute Settlement Program

For unresolved disputes, use the Dispute Settlement Program via mail to the National Center for Dispute Settlement.

California Dispute Settlement Program (CDSP)

The Immobilizer Key

Immobilizer System Security

Access to key codes and replacement procedures is restricted to authorized dealerships or locksmiths.

Replacing Your Immobilizer Key

Process for generating replacement keys, requiring a master key or dealership assistance.

Transportation Assistance

Eligibility and Limitations

Describes conditions for overnight vehicle stays requiring transportation assistance during warranty repairs.

General Warranty Provisions

Warranty Scope and Policies

Covers who warrants, which vehicles, warranty start date, and free repairs.

Dispute Settlement Programs

Details Toyota's Dispute Settlement Program and California's CDSP.

Warranty Limitations and State Rights

Specifies exclusions, limits on implied warranties, and rights varying by state.

Warranty at a Glance

New Vehicle Limited Warranty Summary

Overview of coverage periods for Basic, Powertrain, Restraint Systems, and Corrosion Perforation warranties.

Emission Control Warranty Summary

Summary of Federal and California emission warranty coverage for defects and performance.

New Vehicle Limited Warranty

Key Warranty Coverages

Details coverage for Basic, Powertrain, Engine, Transmission, Drivetrain, and Corrosion.

What is Not Covered

Lists exclusions like accidents, misuse, lack of maintenance, and consequential damages.

Federal Emission Control Warranty

Emission Defect and Performance Warranty

Covers vehicle emissions compliance for defects and performance failures.

Federal Warranty Exclusions

Excludes failures due to non-certified or non-equivalent replacement parts.

California Emission Control Warranty

California Warranty Rights and Obligations

Explains CARB regulations and Scion's warranty obligations for emission control systems.

Emission Control System Warranties

Details Short-Term Defect, Performance, and Long-Term Defect warranty coverage.

Tire Limited Warranty

Obtaining Tire Warranty Service

Explains how to obtain warranty service for original equipment tires from the manufacturer.

Operation and Maintenance

General Maintenance Responsibilities

Owner is responsible for operating and maintaining vehicle per manual and keeping records.

Where to Go for Maintenance

Recommends authorized dealerships for trained technicians and genuine parts.

Obtaining Warranty Service

Warranty Service Procedures

Details how to get service in the US/territories/Canada and abroad, including emergency repairs.

Importance of Scheduled Maintenance

Benefits and Procedures

Highlights benefits of maintenance and general procedures to ensure vehicle operation.

Maintenance and Warranty Coverage

Key Maintenance Practices

Emphasizes oil changes and maintaining records to ensure warranty coverage.

Provider and Dealer Recommendations

Discusses maintenance providers and optional dealer recommendations.

Using the Maintenance Log Charts

Maintenance Intervals and Conditions

Explains 5,000 mile/6 month intervals and special operating conditions.

Maintenance Log Features

Describes the features of the maintenance log for tracking service.

Explanation of Maintenance Items

Fluid and Filter Services

Explains checks for automatic transmission fluid, differential oil, engine oil, and filters.

Component Inspections

Covers inspection of belts, boots, brakes, steering linkage, and suspension parts.

System Checks and Replacements

Explains checks for exhaust, fuel systems, cooling system, and replacement of spark plugs.

Vehicle Identification Information

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