7. Maintenance instructions
Check with negative results
• If even a single check has a negative result, do not ride the pedal-assist bicycle.
• Immediately take all measures to perform a suitable repair and if necessary, contact the Support
Service of your dealer.
All maintenance operations must be performed with the system switched off, the
battery disconnected and the bicycle resting on the stand.
After each routine maintenance operation, a check on the perfect functioning of all controls is
mandatory.
This manual does not go into detail about disassembly and non-routine maintenance, as these
operations must always be carried out exclusively by the Support Service staff of your author-
ised Ducati Urban e-Mobility dealer.
The Support Service is able to provide all the information you will need and answer all your
requests regarding the perfectcare and maintenance of your pedal-assist bicycle.
7.1 Washing
Cleaning the pedal-assist bicycle is not only a matter of decorum but also makes it possible to
immediately detect any defect in the bicycle.
In order not to damage or impair the operation of the various components, especially the
electrical parts, cleaning must be carried out while taking certain precautions. It is absolutely
forbidden to direct pressurised water jets towards the electrical parts, the motor, the display
and the battery, for which sponge washing is recommended.
Before starting the pedal-assist bicycle, dry
completely with a cloth or paper, being careful not
to scratch the painted components. Avoid using compressed air, especially at close range and
high pressure. Check that there is no residual moisture left on the electrical components.
7.2 Chain lubrication
It is important to lubricate the chain regularly, to avoid excessive wear and to prolong its life.
1. Clean the entire length of the chain links with a rag.
2. Spray all chain links with a special lubricant spray for transmission chains.
7.3 Checking the parts
The supporting frame of the pedal-assist bicycle and the welds must be free of visible defects
such as: cracks, deformations, incisions, corrosion, etc.
Make sure that all the bolts and pedals of the pedal-assist bicycle are properly tightened.
Check the condition and attachment of the battery, the electrical cable sleeves must be in good
condition, and the terminals must be well tightened and not corroded.
Check the battery charge status using the indicator on the handlebar display.
ATTENTION
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