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F
ffloydAug 18, 2025
What to do if I get a low power alert on my Scyan X7?
- JJesus AcostaAug 18, 2025
If you receive a low power alert on your Scyan Door lock, you should change the battery as soon as possible.
What to do if I get a low power alert on my Scyan X7?
If you receive a low power alert on your Scyan Door lock, you should change the battery as soon as possible.
What to do if I can’t unlock my Scyan X7 Door locks with my fingerprint?
If you can't unlock your Scyan Door locks using your fingerprint, try placing your finger on a different area of the sensor or at a different angle.
What to do if I can't register my fingerprint on Scyan X7 Door locks?
If you can't register your fingerprint on your Scyan Door locks, try registering a different finger.
What to do if I can’t unlock my Scyan X7 Door locks with a User Code?
If you are unable to unlock your Scyan Door locks using a User Code, try a different User Code.
What to do if my Scyan Door locks stay unlocked?
If your Scyan Door locks remain unlocked, try unlocking it using a User Code or a fingerprint. If the lock still stays unlocked, take off the front lever and follow the instructions to set up the lever again.
What to do if I can’t login to my Scyan X7 Door locks with the programming code?
If you can’t login to your Scyan Door locks using the programming code, make sure you enter a valid code. If you forgot the programming code, reset the system.
What to do if there is no power in my Scyan X7 after replacing the battery?
If there is no power after placing the battery in your Scyan Door locks, check the wire connection and the battery itself.
What to do if nothing happens when I press numbers on Scyan Door locks?
If nothing happens when you press the numbers on your Scyan Door locks, try pressing and holding the key.
What to do if the User ID has been used on Scyan Door locks?
If the User ID has been used on your Scyan Door locks, try a different ID.
What to do if I can’t login to my Scyan X7 with the administrator fingerprint?
If you can’t login to your Scyan Door locks using the administrator fingerprint, login with a fingerprint that has the fingerprint ID as 0, 1, or 2.
Steps to enroll fingerprints, assign user IDs, and understand enrollment feedback.
Instructions for unlocking the lock with an enrolled fingerprint and troubleshooting authentication issues.
Steps to program new user codes, including assigning user IDs and code format.
Method for unlocking the door using a physical override key.
Indicator for low battery status and the need for battery replacement.
Instructions for using an external 9V battery when internal batteries are depleted.
How to set the lock for continuous access or revert to normal operation.
General| Brand | Scyan |
|---|---|
| Model | X7 |
| Category | Door locks |
| Language | English |