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SecuGen Hamster IV User Manual

SecuGen Hamster IV
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SecuGen® USB Fingerprint Reader
User Guide
Installation, Usage, Diagnostic Tools and Troubleshooting
SG1-0007B-015 (01/13)
© Copyright 1998-2013 SecuGen Corporation.
ALL RIGHTS RESERVED. Specifications are subject to change without notice. SecuGen, FDP01, FDP02, FDU01, FDU02, FDU03,
FDU04, SDU03, SDU04, SecuGen Hamster, and SecuGen OptiMouse are trademarks or registered trademarks of SecuGen
Corporation. Microsoft, Windows, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries. All other names or brands may be the property of their respective owners.
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SecuGen Hamster IV Specifications

General IconGeneral
BrandSecuGen
ModelHamster IV
CategoryCard Reader
LanguageEnglish

Summary

Consumer Notices

FCC NOTICE

Details compliance with FCC Rules for Class B digital devices and potential interference.

CE NOTICE

Details compliance with EN 55022 Rules for Class B or Class 2 digital devices.

Before You Begin

Biometrics Overview

Explains biometrics as an automated method for recognizing people based on characteristics.

Advantages of Using Fingerprints

Discusses the benefits of using fingerprints for authentication, including acceptance and reliability.

About SecuGen

Provides background information on SecuGen and its biometric solutions.

About SecuGen Products

SecuGen Sensor Qualities

Details key qualities of SecuGen fingerprint sensors, such as image quality and durability.

Advantages of SecuGen Sensors Over Other Optical Sensors

Highlights benefits of SecuGen optical sensors compared to other types.

Advantages of SecuGen Sensors Over Semiconductor (Capacitive) Sensors

Explains advantages of SecuGen sensors over semiconductor-based sensors.

Strengths of SecuGen Software and Algorithms

Outlines the capabilities and strengths of SecuGen's fingerprint processing software.

1. Introduction & Installation

Types of USB Fingerprint Readers

Identifies different SecuGen USB fingerprint reader models and their product names.

System Requirements for Windows

Lists the hardware and software requirements for installing the reader on Windows.

Driver Installation

Provides instructions on how to install the necessary device drivers for the fingerprint reader.

2. Tips on Use and Care

Why is Image Quality Important?

Explains the significance of fingerprint image quality for accurate biometric matching.

Proper Placement for Good Results

Guides on correct finger placement on the sensor for optimal scanning results.

Important Notes on Fingerprint Data

Clarifies that fingerprint images are not stored and cannot be reconstructed from templates.

Fingerprint Reader Usage

Provides detailed instructions on how to properly use the fingerprint reader for capture.

Handling Problematic Fingerprints

Offers advice on dealing with difficult fingerprint conditions like dry or wet skin.

Care and Maintenance

Instructions on how to clean and maintain the fingerprint sensor window.

3. Device Diagnostic Utility (SGDX)

Overview of Diagnostic Utility Functions

Describes the key functions of the SGDX utility for testing and information.

Running the Device Diagnostic Utility

Step-by-step guide on how to launch the SGDX application.

Practicing Fingerprint Capturing

How to use the SGDX utility to practice capturing fingerprints and test the reader.

Adjusting Image Quality Settings

Instructions on using SGDX to optimize fingerprint image quality.

Getting Device Information

How to retrieve essential device and driver information using the SGDX utility.

4. Troubleshooting

Windows Logo Testing Warning

Guidance on handling Windows warnings regarding unsigned drivers.

Reader Power Issues

Troubleshooting steps for SecuGen USB readers that do not power on.

Fingerprint Capture Failures

Resolving issues where the reader powers on but cannot capture fingerprints.

Auto-On Feature Interference

Addressing problems related to the Auto-On sensor and its reset procedure.

OptiMouse Performance Issues

Tips for resolving slow response or non-functional issues with the USB OptiMouse.

Reader Not Recognized

Steps to take if the USB reader is not detected by the system.