Why Sennheiser Presence cannot be paired?
If you're having trouble pairing your Sennheiser Headsets, it could be due to a couple of reasons. First, verify that your Bluetooth device supports the HF or HS profile. Also, make sure that your mobile phone is switched on.
What to do if there is no audio signal from my Sennheiser Headsets?
If you're not getting any sound from your Sennheiser Headsets, there could be a few reasons. First, the headset might not be paired with your mobile phone; check the pairing and re-pair if needed. The volume could also be too low, so try increasing it. Lastly, ensure that the headset is switched on.
What to do if Sennheiser Headsets do not react to any button press?
If your Sennheiser Headsets aren't responding to button presses, the headset operation might be faulty. Try resetting the headset to the factory default settings.
Why does connection establishment take a long time on Sennheiser Headsets?
If establishing a connection with your Sennheiser Headsets is taking a long time, it could be because Bluetooth device 1 is not available. Try toggling between your two Bluetooth devices.
General| Ear coupling | Intraaural |
|---|---|
| Headphone frequency | 100 - 15000 Hz |
| Headphone sensitivity | 118 dB |
| Microphone type | Built-in |
| Microphone frequency | 150 - 6800 Hz |
| Cables included | USB |
| Quick start guide | Yes |
| Standby time | 336 h |
| Battery capacity | 150 mAh |
| Battery recharge time | 1.3 h |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 10 - 40 °C |
| Storage relative humidity (H-H) | 10 - 95 % |
| Operating relative humidity (H-H) | 20 - 85 % |
| Package depth | 98 mm |
| Package width | 57 mm |
| Package height | 173 mm |
| Package weight | 155 g |
| Wireless range | 25 m |
| Bluetooth version | 4.0 |
| Bluetooth profiles | A2DP, HFP, HSP |
| Connectivity technology | Wireless |
| Headset connectors supported | Micro-USB |
| Headset type | Monaural |
| Product type | Headset |
| Product color | Black, Silver |
| Wearing style | Ear-hook |
| Recommended usage | Calls/Music |
Weight and Dimensions| Depth | 23 mm |
|---|---|
| Width | 51 mm |
| Height | 19 mm |
| Weight | 13 g |
Advice on avoiding hearing damage and accidents with the product.
Guidance on keeping the product dry and using approved accessories.
Defines the product's purpose and liability limitations for misuse.
Warnings and guidelines for safe handling and charging of rechargeable batteries.
Details headset's compliance with Bluetooth standards and key features.
Information about optional PC software for product enhancement and updates.
Identifies and labels the components of the headset itself.
Shows and names the included charging accessories.
Explains visual symbols used for button operations.
Explains visual symbols for LED status indications.
Describes LED signals for headset operational states.
Explains LED signals for incoming calls and battery status.
Details LED signals indicating battery charge level.
Lists functions and page references for the multi-function button.
Details functions and beeps for the volume control buttons.
Step-by-step instructions for charging the headset battery.
Guidance on connecting the headset to Bluetooth-enabled devices.
Instructions for connecting the headset via a PC or USB dongle.
Explains how to adjust the headset for comfortable wear.
Details how to attach and position the ear adapter.
Explains how to attach and position the ear hook for wearing.
Steps to power on the headset and establish Bluetooth connections.
Instructions for powering down the headset.
How to check the headset's battery status and talk time.
How to adjust speaker and audio volume levels.
How to reverse volume button functions for left/right ear use.
Instructions for initiating a call from the headset.
How to handle incoming and active calls.
How to switch calls between headset and mobile phone.
Instructions for redialing the last number.
How to use voice commands for dialing.
How to mute and unmute the headset microphone.
How to handle simultaneous calls and call waiting.
Specific steps for managing two active calls.
How to clean the headset using a dry cloth.
Guidelines for storing the headset for extended periods.
Steps to reset the headset to its original factory settings.
What happens and how to reconnect when out of Bluetooth range.
Information about the product's warranty period.
Lists directives and regulations the product complies with.
Mentions availability of CE Declaration of Conformity.
Clarifies ownership of trademarks like Bluetooth.
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