Operating Guide
Model HD-60J
with Jumbo Keys
Serene Innovations, Inc.
13425 Pumice Street
Norwalk, Ca. 90650
(562) 407-5400
www.sereneinnovations.com
Warranty Service Information
Trouble Shooting
If you encounter any difficulties, please check the following before calling our Customer Care
Department for assistance.
The phone does not ring or rings very soft when there is an incoming call – check and
make sure the ringer volume switch on the side of the phone is set to HI or MED. If this switch is
set to LO, the phone rings very soft.
No Dial Tone –
Check and make sure all the phone cords are connected properly and securely. 1.
Make sure the phone wall outlet is working properly by trying the phone with another phone 2.
wall outlet.
If there is still no dial tone, there may be a problem with your phone line and you need to 3.
contact your telephone company.
If there is dial tone on another telephone in your house, there may be a problem with this 4.
phone and contact our Customer Care Department for assistance.
Your HD Phone comes with one-year limited warranty. We warrant during this warranty period, from
the date of purchase, to the original consumer, the HD Phone to be free from defects in materials and
workmanship under intended home use. In the event that HD Phone fails to function properly within one
year of original purchase due to defects in materials or workmanship, return the unit (freight prepaid) with
proof of purchase (sales receipt or packing slip, no exceptions) to Serene Innovations. Serene Innovations
will either repair or replace the unit (with a refurbished unit or unit of equal condition) and return it to you
(using UPS/USPS ground shipping) at no cost to you if the unit is returned within 30 days of purchase.
If the unit is returned after 30days of purchase but within the warranty period, there will be a warranty
handling charge of $9.95 for each return.
This warranty does not apply to any product that has been accidentally damaged, abused, misused or
negligent, used on electrical frequency or voltage other than marked on product and/or described in
manual. Defects or errors caused by unauthorized alterations, repairs, and/or tampering are also not
covered by this warranty.
This Warranty gives you specific legal rights, and you may also have other legal rights that vary from
states to states.
If a defect covered by this warranty should occur, promptly contact a Customer Care Representative by
phone or log onto www.sereneinnovations.com to obtain a Return Authorization Number (RAN) and
shipping instructions before shipping the product to us. Any shipment without a RAN will not be accepted
and will be returned to you at your expense. Any authorized returned product must be accompanied with
proof of purchase and a brief explanation of the problem.
For out of warranty repaired and service, please contact our Customer Care Department for directions.
When you are on the phone, press the Amplify button to turn on the amplifier (it will light up)1.
Adjust the Volume switch to reach a comfortable sound level.2.
Adjust the Tone switch until you can hear the incoming voice clearly. This needs to be done the 3.
first time you use the phone only and you can leave this setting for all future calls.
Slide the Amplifier Auto On/OFF switch on the underside to the On position.1.
While on the phone, adjust the Volume switch to reach a comfortable sound level.2.
Adjust the Tone switch until you can hear the incoming voice clearly. This needs to be done the 3.
first time you use the phone only and you can leave this setting for all future calls.
The telephone will return to the same amplifier setting automatically every time you use the 4.
phone.
To turn off the amplifier (for the non hard-of-hearing user), just press the Amplify button. To 5.
return to the previous setting, press the Amplify again.
Amplifying Incoming Sounds Automatically
Amplifying Incoming Sounds Manually Programming Number for Two-Touch Memory Dialing
1 2 3
1
2 3
Lift the handset, press PROG.1.
Dial the phone number you wish to save (maximum of 15 digits).2.
Press PROG again.3.
Press the memory button you wish to store the phone number, then hang up the phone.4.
Programming Number for One-Touch Memory Dialing
Copyright © 2007 Serene Innovations, Inc. All rights reserved. 03-07
!
Lift the handset, press PROG.1.
Dial the phone number you wish to save (maximum of 15 digits).2.
Press “Memory” and then a “number key” where you wish to store the phone number, then 3.
hang up the phone.
To dial, lift the handset, press “Memory” and then the corresponding “number key” to dial out 4.
the phone number.
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