Note:
If calling the customer service number out of working time, you can
leave a voice/text message. We will respond to you after getting back
to work.
Videos or photos is preferred, because they can help us find out the
reason causing the issue and improve the efficiency of solving
problems.
7.3 Return Policy
Amazon-Fulfilled Order
The postage is af forded by Amazon in Amazon return window.
If the return window is expired but still in warranty, the return policy will be same
as seller-fulfilled order.
Seller-Fulfilled Order
If the warranty is not expired, the postage is afforded when the return is
confirmed to be caused by QUALITY ISSUE of our products.
15
7.4 Refund & Replacement
For returns or exchanges, all accessories must be
returned in the original condition and packaging.
After the unit is shipped, please provide us with the
tracking number and carrier, so we can track it and
process the refund in time.
To Next Page
Loading...
