19
Troubleshooting
If this does not help, contact our customer service. Contact data can be found in the appendix of this
instruction manual (from
Zpage 75) or at our website.
Problem Solution
The appliance hardly
picks up any dust and/or
the suction power drops
The dust bag needs to be replaced Zpage 17, "Changing the dust
bag".
It is recommended to service the filters at this occasion as well
Zpage 17, "Cleaning or replacing the filter".
Attached nozzle is unsuitable for the floor to be cleaned.
Change the nozzle,
Zpage 15, "Assembling".
With the switchable floor nozzle attached, the switch is not in a po-
sition appropriate to the type of floor.
Adjust the position of the floor nozzle switch,
Zpage 15, "Assem-
bling".
Suction power setting is possibly not appropriate to the type of
floor.
Adjust suction power,
Zpage 16, "Adjusting the suction power".
The cover can not be
closed
This is a safety feature that should prevent the appliance from be-
ing operated without a dust bag inserted.
Be sure to have the correct bag type inserted properly
Zpage 17,
"Changing the dust bag".
The dust bag is projecting and prevents the cover from closing.
Be sure to have the dust bag inserted fully
Zpage 17, "Changing
the dust bag".
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