SEVERIN MW 7861 - 10 Troubleshooting; 10.1 Solving Problems Yourself

33
GB
10 Trouble-shooting
10.1 Solving problems yourself
WARNING!
Risk of injury. The appliance does not contain any
components that you can service or repair yourself.
– Never use a defective appliance!
– Do not attempt to carry out any repair work yourself. If a
defect is found, contact our Customer Service Department
(see ►'Customer Service Centres', page 212).
Before you contact our Customer Service or send the appliance in, please
use the following table to check whether the problem can be solved at home.
Problem Cause Remedy
The appliance
does not switch
on.
The power plug
is not inserted
properly.
Insert the plug into the wall outlet.
The appliance
does not react to
any key input.
The childproof
safety device is
activated.
Deactivate the childproof safety
device ► 'Childproof safety lock',
page 32.
The cooking
process does not
start.
The door is not
closed properly.
Close the door rmly.
Problem Cause Remedy
Sparks are
detected during
operation.
Unsuitable
kitchen utensils.
Use only microwaveable kitchen
utensils, without any metal parts or
decoration.
Metal objects
inside the
cooking
compartment.
Ensure there are no metal objects
inside the cooking compartment
when microwaving.
The turntable
jerks or does not
move smoothly.
The roller ring
and cooking
compartment
base are not
clean.
Clean both parts, ►'Cleaning and
care', page 32.
The food or
beverages are
not cooked or
hot enough.
Insufcient
power.
Increase the power setting.
Cooking/heating
time too short.
Select a longer cooking/heating
time.
The food or
beverages
are burnt,
overcooked or
too hot.
Too much power. Select a lower power setting.
Cooking/heating
time too long.
Select a shorter cooking/heating
time.