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9 FAQ
Warning!
Risk of injury from operating a faulty appliance. Operating a faulty appliance can
lead to electric shock.
f Never use a faulty appliance.
f Do not attempt to repair the appliance yourself.
f Contact our customer service in the event of a defect.
Before contacting our customer service, check the table below to see if you can rectify the
problem yourself.
Question /
problem
Solution
Appliance does not
heat up
• Insert the heating element correctly
(see page 18, Assembly)
.
• Turn the control further to the right
(see page 21, Setting the
temperature)
.
Build-up of smoke • Refill water (see page
(see page 19, Filling the grill pan)
.
Water tray heavily
soiled
• Top up with water in good time
(see page 19, Filling the grill pan).
• Clean the water tray after use
(see page 23, Cleaning).
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