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Shandong New Beiyang Information Technology Co. BK-C310 User Manual

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USER’S MANUAL
Embedded Thermal Printer
BK-C310
Shandong New Beiyang Information Technology Co., Ltd.

Table of Contents

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Shandong New Beiyang Information Technology Co. BK-C310 Specifications

General IconGeneral
Print MethodDirect Thermal
Print Width72 mm
Printing Speed250 mm/s
InterfaceUSB, Serial, Ethernet
Resolution203 dpi
Paper Thickness0.06 to 0.08 mm
Auto CutterFull or Partial Cut
Power SupplyDC24V/2.5A
Power Consumption60W
Operating Temperature0°C to 45°C
Operating Humidity10 to 80% RH

Summary

Warning and caution

Safety instructions

Main technical index

Technical specification

Lists detailed technical parameters, including print method, resolution, speed, and memory.

Paper Specification

Outlines the requirements for paper type, width, weight, and roll specifications.

Installation and suggestion

Routine maintenance

Clean the mark sensor

Provides instructions for cleaning the printer's mark sensors.

Clean the left/right mark sensor on thermal side

Details the process for cleaning the left and right mark sensors on the thermal side.

Clean the middle mark sensor on thermal side

Explains how to clean the middle mark sensor located on the thermal side.

Clean the mark sensor on non-thermal side

Guides on cleaning the mark sensor situated on the non-thermal side.

Clean the print head and the platen roller

Provides steps for cleaning the print head and platen roller to ensure print quality.

Clean the retraction sensor

Details the procedure for cleaning the retraction sensor.

Clean the paper loading sensor

Explains that cleaning the paper loading sensor refers to section 5.1.2.

Clear the jammed paper in the cutter

Provides instructions for manually removing jammed paper from the cutter.

Clear the jammed paper in the presenter

Guides on how to manually remove paper jams from the presenter module.

Troubleshooting and maintenance

Errors and settlement

Presents a table of common errors and their corresponding settlements or solutions.

Solution for common errors

Provides solutions for common issues encountered during paper loading, printing, and output.

Problems during paper loading

Lists common issues encountered during paper loading and their resolutions.

Problems during printing

Addresses common printing problems like unclear output and abnormal cutter operation.

Appendix

Appendix 2 Software program