Shark NINJA STRATOS IZ400UK Series User Manual (English)

Questions and Answers:

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darrenhensonJul 29, 2025
Why is my Shark NINJA STRATOS IZ400UK Vacuum Cleaner not picking up debris?
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  johnhollandJul 29, 2025
  If your Shark Vacuum Cleaner isn't picking up debris, there could be several reasons. First, check the filters to see if they need cleaning; rinse them and let them completely air-dry before putting them back. Also, the dust cup might be full, so empty it. Look for blockages in the floor nozzle or the clog access in the wand and clear them. Remove any string, carpet fibres, or hair wrapped around the brushroll. Finally, check the connectors between the handheld unit, wand, and floor nozzle for any obstructions.
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Melissa WilsonAug 4, 2025
What to do if my Shark NINJA STRATOS IZ400UK Vacuum Cleaner turns off on its own?
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  petersondavidAug 4, 2025
  If your Shark Vacuum Cleaner is turning off unexpectedly, try these steps: Turn on the vacuum and check the battery indicator lights. If needed, turn off the power before connecting to the charger to recharge. Empty the dust cup and clean the filters. Inspect the wand, accessories, and inlet openings for any blockages. Allow the unit and battery to cool down for at least 45 minutes. Then, press the power button to restart the vacuum, ensuring the charger is disconnected.
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courtneyadamsAug 10, 2025
Why does my Shark Vacuum Cleaner smell bad?
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  Jennifer ZunigaAug 10, 2025
  If your Shark Vacuum Cleaner is emitting an unpleasant odor, the dust cup may be full, so empty it, preferably after each use. Also, check and clean the filters, rinsing and air-drying them before reinstalling. Ensure the odor neutraliser cartridge is correctly installed in the dial and the dial in the nozzle. Verify the setting enabled on the odor neutraliser dial. If the cartridge has been in use for 6 months or longer, consider replacing it. If it's been less than 6 months, remove it to check if it's still emitting the scent. If you dislike the scent, lower the intensity or reinstall the dial without the cartridge. If the neutraliser isn't emitting any scent, think about replacing it.
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sparksmelissaAug 16, 2025
How to fix brushrolls that do not spin on my Shark NINJA STRATOS IZ400UK Vacuum Cleaner?
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  Brett SpencerAug 16, 2025
  If the brushrolls on your Shark Vacuum Cleaner aren't spinning, immediately turn off the vacuum and remove any blockages before turning it back on. Ensure the handheld vacuum is tilted back sufficiently for the brushrolls to engage. If the floor nozzle has headlights, check if they are lit. If not, there may be a connection issue between the handheld vacuum, wand, and nozzle. Try disconnecting and reattaching these parts.
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Cameron HoffmanAug 22, 2025
What to do if my Shark NINJA STRATOS IZ400UK Vacuum Cleaner lifts area rugs?
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  sandrarichardsonAug 22, 2025
  If your Shark Vacuum Cleaner is lifting area rugs, ensure you're not using Boost mode, as it provides excessive suction for lighter rugs. Be cautious when vacuuming area rugs or those with delicate edges. Turn off the unit to disengage the brushroll, then press the power button to restart.

Shark NINJA STRATOS IZ400UK Series Specifications

General

Run Time	Up to 60 minutes
Charge Time	3.5 hours
Dust Capacity	0.7 liters
Power Source	Battery
Voltage	25.2 V
Cordless	Yes
Filtration	HEPA
Technology	Anti Hair Wrap Technology
Features	LED headlights
Accessories	Crevice tool
Type	Cordless Stick Vacuum