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Handset Settings
AQUOS zero
Resetting Operation Password
If prompted for Operation Password, Tap PASSWORD
RESET then Tap OK . Continue by following onscreen
prompts.
・My SoftBank authentication is required to reset
Operation Password. Set My SoftBank authentication
from (My SoftBank+).
Enabling SIM PIN
When SIM PIN is enabled, PIN entry is required for handset use
each time handset is powered on with SIM Card installed. It is
effective for preventing unauthorized use by others.
In Home Screen, Drag Favorites Tray to top of Display
(Settings) Security & location
Security & location menu opens.
Advanced Set up SIM card lock Lock SIM card
Enter SIM PIN OK ( )
SIM card lock is enabled.
Disabling SIM Card Lock
While SIM Card is locked, in Security & location menu,
Advanced Set up SIM card lock Lock SIM card
Enter SIM PIN OK ( )
SIM PIN Entry Cautions
SIM PIN entry is required when changing SIM PIN, when
powering handset on with SIM card lock enabled, etc.
・Entering incorrect SIM PIN three consecutive times
activates PIN Lock. To cancel, Personal Unblocking Key
(PUK) is required; contact Customer Service.
・Entering incorrect PUK ten consecutive times activates
PUK Lock, disabling handset. For recovery, SIM Card must
be reissued at a SoftBank Shop (fees apply).