Sharp LC-32CHE6132E Service Manual

97
10. SMART TV TROUBLESHOOTING
1. TV cant connect to wi- network
Steps to x this issue:
• Set on your wi- router/access point WPA or WPA2 encryption. WEP is not supported.
• Set on your wi- router DNS to 8.8.8.8 (Google DNS server)
• If above does not help, try to upgrade software again
2. Entering AQUOS NET+ is not possible
• Most probable cause may be missing or wrong MAC address
Steps of test validity of MAC address:
1. Press MENU + 1147 to enter factory menu
2. Go to 11 SW Information and press OK (Pic.1)
3. Check item 10 Sraf Valid MAC
4. If there is (OK), it means everything is ok (Pic. 2)
Note: It may take few seconds until “OK” shows after turning TV on.
5. If there is (NG), means either MAC address is missing or is not supported by current SDK (Pic.
3).
In case of NG test result:
1. Check 7 Mac Addr
2. If value is FF:FF:FF:FF:FF:FF – this means MAC was not added during production of main-
board.
Solution to x this issue: Request new MAC addresses from TV manufacturer.
3. If value is dierent than FF:FF:FF:FF:FF:FF – Means current address is not supported by soft-
ware.
Solution to x this issue: Upgrade TV software to the latest version.
Picture 1 Picture 2 Picture 3

Sharp LC-32CHE6132E Specifications

General

Screen shape	Flat
Response time	- ms
Display diagonal	32 \
Display brightness	300 cd/m²
Display resolution	1366 x 768 pixels
Display technology	LED
Native aspect ratio	16:9
LED backlighting type	Edge-LED
Contrast ratio (dynamic)	1000000:1
Display diagonal (metric)	81 cm
Supported graphics resolutions	1366 x 768
Motion interpolation technology	Active Motion 200
3D	No
Supported file systems	FAT16, FAT32, NTFS
Annual energy consumption	45 kWh
Audio decoders	DTS 2.0, DTS TruSurround, Dolby Digital DTS, Dolby Digital Plus
RMS rated power	16 W
Number of speakers	2
Tuner type	Analog & digital
Analog signal format system	PAL, SECAM
Digital signal format system	DVB-C, DVB-S2, DVB-T, DVB-T2, ISDB-S
HDMI ports quantity	3
DVI-D ports quantity	0
Common interface (CI)	-
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN (RJ-45) ports	1
Audio formats supported	AAC, AC3, EAC3, M4A, MP3, OGG, WMA
Image formats supported	BMP, JPG, PNG
Video formats supported	ASF, AVI, FLV, M2TS, M4V, MKV, MP4, MPG, RM, RMVB, SWF, VOB, WMV
AC input voltage	220 - 240 V
AC input frequency	50 Hz
Power consumption (max)	70 W
Power consumption (standby)	0.5 W
Power consumption (typical)	45 W
Power consumption (PowerSave)	31 W
Product color	Black
Panel mounting interface	200 x 100 mm

Weight and Dimensions

Depth (with stand)	159.6 mm
Height (with stand)	467.3 mm
Depth (without stand)	69.3 mm
Width (without stand)	732.7 mm
Height (without stand)	432 mm
Weight (without stand)	4500 g