13
General Problems
THE PAPER MISFEEDS
Check Solution
Is a torn piece of paper remaining in
the machine?
■ Follow the instructions in the touch panel to remove all paper.
Is too much paper loaded in the tray? ■ Make sure that the stack of paper in the tray is not higher than the indicator line.
► Placing the original and adding paper
(page 5)
Are multiple sheets feeding at once? ■ Fan the paper well before loading it.
Are you using paper that is not within
the specifications?
■ Use SHARP-recommended paper.
Using paper that is for other models or special paper that is not supported may
result in misfeeds, creases, or smudges.
- "SUPPLIES" in Start Guide
For paper that is prohibited or not recommended, see User's Manual.
Has the paper in the tray absorbed
moisture?
■ Use the heater switch.
When using the machine in a cold location or a humid location, we recommend
that you switch on the heater switch on the machine.
► Power and connector positions
(page 4)
If you will not be using paper in a tray for a long time, remove the paper from the
tray and store it in a bag in a dark and dry location.
Are the bypass tray guides adjusted
to the width of the paper?
■ Adjust the bypass tray guides to the width of the paper.
► Placing the original and adding paper
(page 5)
Is the bypass tray extension guide
pulled out?
■ When loading large-size paper, pull out the extension guide.
► Placing the original and adding paper
(page 5)
Is the bypass feed roller dirty? ■ Clean the surface of the bypass feed roller.
► Maintenance
(page 6)
Is 5-1/2" x 8-1/2" (A5) size paper
loaded?
■ When loading 5-1/2" x 8-1/2" (A5) size paper, place the paper in the horizontal
(5-1/2" x 8-1/2"R (A5R)) orientation.
Is the paper size specified? ■ If you are using a non-standard size, be sure to specify the paper size.
If the size of paper loaded into a tray was changed, be sure to check the paper
size setting.
"Setting mode" → [System Settings] → [Common Settings] → [Paper Settings]
→ [Tray Settings/ Paper Settings] → [Paper Tray Settings]
→ [Tray Registration]
Did you add paper to the bypass tray? ■ When adding paper, remove any paper remaining in the bypass tray, combine it
with the paper to be added, and reload as a single stack.
If paper is added without removing the remaining paper, a misfeed may result.