Connection Failed – 10031000
error message when authenticating to
OneDrive
Do not enter the Domain extension (eg: .com, .net, .org)
at the end of the domain name under
Cloud Connect - Cloud Connect Settings (Office365).
NG: sharpdocumentsolution.onmicrosoft.com.
OK: sharpdocumentsolution
Setting menu for Office 365 is not
displayed and Google Cloud, OneDrive
& SharePoint Cloud Connect Icons
cannot be added to the Home Screen
To support Cloud Connect, the optional MX-AMX2 is
required.
(Note: OSA Trial Mode is supported)