Sharp MX-3071 Troubleshooting

7
General Problems
CHECK LIST
Problem Check Page
I CAN'T USE A PARTICULAR
FUNCTION OR PERIPHERAL DEVICE
Have functions been disabled by the administrator? 10
I DON'T KNOW HOW TO CHECK THE
TOTAL NUMBER OF PAGES USED
Hold down the [Home Screen] key. 10
You can check in the status of setting mode. 10
THE OPERATION PANEL CANNOT
BE USED
Is the main power indicator lit? 10
Did you just power on the machine? 10
Is the [Power Save Mode] button blinking? 10
Is a cover open or a device separated from the machine? 10
Did login fail three times in a row? 11
Does a message appear indicating that Auto Login failed? 11
Does the message "Call for service. Code:xx-xx*." appear in the touch panel? 11
THE MOTION SENSOR DOES NOT
RESPOND CORRECTLY
(MX-3071/MX-3571/MX-4071)
Is the motion sensor disabled? 11
Is there are problem in the installation location or installation environment? 11
Is the detection range set correctly? 12
PRINTING IS NOT POSSIBLE OR
STOPS DURING A JOB
Is a tray out of paper? 12
Is the machine out of toner? 12
Has a paper misfeed occurred? 12
Is the output tray full? 12
Is the waste toner box full? 12
Are restrictions placed on the trays that can be used in each mode
(copy, print, image send, and document filing)?
12
I DON'T KNOW HOW TO PROHIBIT
COLOR PRINTING
You can prohibit color printing in User Control. 13
For copy mode, you can set copying to black & white priority. For
printing mode, you can set printing to black & white priority in the printer
driver settings.
13
THE ORIGINAL SIZE IS NOT
AUTOMATICALLY SELECTED OR
THE WRONG SIZE IS SELECTED
Is the original curled or folded? 13
Did you place an original smaller than A5 (5-1/2" x 8-1/2") size? 13
Is an original of the A5 (5-1/2" × 8-1/2") size set to landscape (A5R
size)?
13
Is the document feeder sensor dirty? (MX-3071/MX-3571/MX-4071) 13
THE DISPLAYED BYPASS TRAY
PAPER SIZE IS NOT CORRECT
Do the bypass tray guides match the width of the loaded paper? 13
THE ORIGINAL MISFEEDS
(AUTOMATIC DOCUMENT FEEDER)
Is too much paper loaded into the document feeder tray? 14
Is the original a long original? 14
Is the original on thin paper? 14
Is the feed roller dirty? (In a reversing single pass feeder (RSPF)) 14
?

Sharp MX-3071 Specifications

General

Print Technology	Laser
Print Resolution	1200 x 1200 dpi
Duplex Printing	Yes
Scan Resolution	600 x 600 dpi
Memory	5 GB
Hard Disk Drive	500 GB
Functions	Print, Copy, Scan, Fax
Max Copying Resolution	600 x 600 dpi
Duplex Copying	Yes
Scanning Color	Yes
Duplex Scanning	Yes
Standard Paper Capacity	650 sheets
Print Speed	30 ppm
Connectivity	USB, Ethernet
Type	Multifunction
Copy Speed	30 cpm
Automatic Document Feeder (ADF)	100 sheets
Operating System Compatibility	Windows, Mac, Linux
Max Paper Capacity	6300 sheets