What to do if my SI Projection Screen won't operate?
If your SI Projection Screen won’t operate, first check if the circuit breaker has switched off and reset it if necessary. Also, inspect any external switching devices and verify voltage availability. If problems persist, contact an electrician.
Why does my SI Projection Screen motor shut off after a short time?
The motor is designed for brief use during lowering and retracting, not for continuous operation. Extended use causes overheating and shutdown, often during installation testing. To resolve this, allow the motor to cool down completely, which can take an hour or more. Be aware that heat accumulation is gradual, and if the motor is used again before fully cooled, it will shut down once it reaches maximum temperature.
How to remove indentations on SI Projection Screen surface?
Indentations on the SI Projection Screen surface are caused by debris or particles adhering to the screen due to static cling. To fix this, check both the front and back of the screen for dust or debris. Wipe the back of the screen with a clean, damp cloth, and lightly brush off the front of the screen.
Why are there wrinkles near the bottom of my SI Projection Screen?
Wrinkles near the bottom of your SI Projection Screen are due to the screen material stretching, increasing tension on the tabs. To fix this, follow the setting optimum tension procedure in the adjusting screen tension section.
How to clean dirt, fingerprints and marks from SI Projection Screen?
Dirt, fingerprints, or marks on your SI Projection Screen are due to improper handling. Please follow the cleaning instructions outlined in the Screen Care and Cleaning Section.
General| Screen Material | Slate AT, Maestro Weave AT |
|---|---|
| Available Sizes | 80" - 160" (image width) |
| Housing | Aluminum |
| Motor | Somfy Sonesse ST30 |
| Control System | IR, RF, 12V Trigger, Serial, Ethernet |
| Screen Type | Motorized |
| Screen Size | 80" - 160" (image width) |
| Material | Slate AT, Maestro Weave AT |
| Installation Type | In-Ceiling |
Details the terms and conditions of the one-year limited warranty for Screen Innovations products.
Illustrates recommended angles (11°) for projector placement to achieve 'Good', 'Best', and 'Better' viewing experiences.
Details the installation process for the Flush L Bracket mounting system.
Illustrates the steps for installing the screen using the External mounting method.
Outlines the procedure for installing the screen with a Flush Suspended mounting type.
Indicates that 2 or more people are recommended for installation.
Recommends a 6" x 12" access panel or ensuring access to the left end of the case for installation.
Lists the components included for the Flush L Bracket frame installation.
Instructions for measuring dimensions F and Y for case opening.
Formulas for calculating the case opening width (Z and W) based on measurements F and Y.
Details on placing mounting brackets, considering load capacity (200 lbs) and spacing.
Illustrates power and control wiring connections for the Flush L Bracket installation.
Steps 5 and 6 detail how to secure the bracket components during installation.
Steps 7 and 8 explain how to attach the frame to the installed mounting brackets.
Steps 9 and 10 cover the final alignment and securing of the frame with the brackets.
Lists the components included for the External frame installation.
Illustrates bracket placement for external mounting, including spacing and load considerations.
Details attaching the frame and performing wiring connections for external mounting.
Steps 5 and 6 demonstrate how to secure the frame for the external mounting configuration.
Lists the components included for the Flush Suspended frame installation.
Highlights access panel needs and lists parts to be supplied by the installer for flush suspended mounting.
Instructions for measuring dimensions F and Y for case opening in flush suspended installations.
Formulas for calculating case opening width (Z and W) for flush suspended setups.
Details connecting the screen to structural members for flush suspended installation, including spacing.
Illustrates attachment for small and large cases, including threaded rod and nut/washer configuration.
Details power and control wiring connections for the flush suspended installation.
Step 7 illustrates the attachment of threaded rods to the mounting points.
Step 8 demonstrates securing the frame mechanism and provides close-up views of the locking action.
Illustrates how to connect the power cable using the IEC connector.
Details how to connect the power cable using the pigtail connector and wire assignments.
Identifies RJ45 inputs and the Low Voltage Trigger Input (1/8" mono) on the control unit.
Illustrates connecting the wall switch for setting the lower limit.
Step-by-step guide on how to set the desired lower limit for the screen's travel.
Explains normal operation, setting the lower limit, and the invalid state for setting the upper limit using the wall switch.
Shows the indicator for incorrect screen direction (X mark) and the correct direction (checkmark).
Step-by-step instructions on how to reverse the screen's operational direction using the wall switch.
Details the IR remote control, including the IR eye and line of sight requirements.
Explains the 12V trigger connection specifications, including voltage and wiring.
Provides hex codes for UP, STOP, and DOWN commands for third-party control systems.
Illustrates wiring connections for third-party control systems using RJ45 connectors.
Shows visual indicators for incorrect screen tension (X marks) and correct tension (checkmark).
Step-by-step guide on adjusting the screen tension using the tension knob.
Explains the use of auditory cues (clicks) to achieve the correct screen tension.
Instructions on how to activate the Lifetime Replacement Policy by engaging with Screen Innovations on social media or online.
Addresses motor overheating issues, explaining the cause and recommended cooling time.
Provides guidance on cleaning dirt, fingerprints, and marks from the screen surface.
Explains how to resolve indentations by checking for and removing debris from the screen.
Covers common issues like screen not operating, checking power, and contacting electricians.
Offers solutions for wrinkles near the bottom of the screen by adjusting screen tension.
Provides company contact details, including address, phone, fax, and website.
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