en HomeConnect
10
¡
Operating the appliance on the appliance itself al-
ways takes priority. During this time it is not possible
to operate the appliance using the HomeConnect
app.
¡
In networked standby mode, the appliance requires
a maximum of2W.
¡
If you need your device's MAC address to connect
to your home network, you can find this next to the
rating plate. →Page15
8.1 Setting up HomeConnect
Requirements
¡ The appliance is connected to the power supply and
is switched on.
¡ You have a mobile device with a current version of
the iOS or Android operating system, e.g. a smart-
phone.
¡ The mobile device and the appliance are within
range of your home network's Wi-Fi signal.
1.
Download the HomeConnect app.
1
1
Apple App Store und the Apple App Store logo are
trademarks of Apple Inc. Google Play and the
Google Play logo are trademarks of Google LLC.
2.
Open the HomeConnect app and scan the follow-
ing QR code.
3.
Follow the instructions in the HomeConnect app.
8.2 Resetting the connection
Saved connections to the home network and to
HomeConnect can be reset.
▶
Press and hold and until LED7 goes out in the
LED display.
a An audible signal sounds.
8.3 Software update
Your appliance's software can be updated using the
software update function, e.g. for the purposes of op-
timisation, troubleshooting or security updates.
To do this, you must be a registered HomeCon-
nectuser, have installed the app on your mobile device
and be connected to the HomeConnectserver.
As soon as a software update is available, you will be
informed via the HomeConnectapp and will be able to
start the software update via the app. Once the update
has been successfully downloaded, you can start in-
stalling it via the HomeConnectapp if you are in your
home network (Wi-Fi). The HomeConnectapp informs
you once installation is successful.
Notes
¡ The software update consists of two steps.
– The first step is the download.
– The second step is the installation on your appli-
ance.
¡ You can continue to use your appliance as normal
while updates are downloading. Depending on your
personal settings in the app, software updates can
also be set to download automatically.
¡ Installation takes a few minutes. You cannot use
your appliance during installation.
¡ We recommend that you install security updates as
soon as possible.
8.4 Remote diagnostics
Customer Service can use Remote Diagnostics to ac-
cess your appliance if you contact them, have your ap-
pliance connected to the HomeConnect server and if
Remote Diagnostics is available in the country in which
you are using the appliance.
Tip:For further information and details about the avail-
ability of Remote Diagnostics in your country, please
visit the service/support section of your local website:
www.home-connect.com.
8.5 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home
network connected to the Internet, your appliance will
transmit the following types of data to the
HomeConnect server (initial registration):
¡ Unique appliance identification (consisting of appli-
ance codes as well as the MAC address of the Wi-Fi
communication module installed).
¡ Security certificate of the Wi-Fi communication mod-
ule (to ensure a secure data connection).
¡ The current software and hardware version of your
appliance.
¡ Status of any previous reset to factory settings.
This initial registration prepares the HomeConnect
functions for use and is only required when you want to
use the HomeConnect functions for the first time.
Note:Please note that the HomeConnect functions
can only be utilised with the HomeConnect app. In-
formation on data protection can be retrieved in the
HomeConnect app.
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