10
What to do if
ʑ
... water runs out: Correctly attach/replace drainage hose.
Tighten screw-fitting on the supply hose.
ʑ
... no water runs in: Start/Reload not selected?
Tap not open?
Filter blocked? Clean filter. aPage 12
Supply hose kinked or jammed?
ʑ
... dispenser is empty
and fill level display is not
flashing:
Drawer cover/rear drawer plug dirty? Clean.
aPage 8, 9
Detergent drawer not inserted correctly?
Insert correctly. aPage 8, 9
ʑ
... wrong detergent/
softener has been
poured into dispenser:
Drain dispensers. aPage 8, clean aPage 9 and refill
dispensers. aOperating instructions, Page 11
ʑ
... detergent/softener
congealed in the
dispensers:
Clean and refill dispensers.
ʑ
... the washing machine
door cannot be opened:
Safety function active. Stop programme? a
Operating instructions, Page 5
Rinse hold c(without final spin) selected? a
Operating instructions, Page 6
Can be opened via emergency release only? aPage 13
ʑ
... programme does not
start:
Start/Reload or end time selected?
Door closed?
Childproof lock active? Deactivate. a
Operating instructions, Page 9
ʑ
... detergent solution is
not drained:
Rinse hold c(without final spin) selected? a
Operating instructions, Page 6
Clean detergent-solution pump. aPage 12
Clean outlet pipe and/or drainage hose.
ʑ
... Water not visible in the
drum:
Not a fault water below the visible area.
ʑ
... spin result not
satisfactory, washing
wet/too damp:
Not a fault unbalanced load detection system has stopped the
spin cycle, washing unevenly distributed.
Distribute small and large items of washing in the drum.
Anticrease /Easy-iron selected? a
Operating instructions, Page 6
Too low speed selected? aOperating instructions, Page 2
ʑ
... the programme
duration changes during
the wash cycle:
Not a fault the programme sequence is optimised for the
particular wash process. This may result in changes to the
programme duration in the display field.
ʑ
... is spun several times: Not a fault unbalanced load detection system adjusts
imbalance.
ʑ
... odours form in the
washing machine:
Run Cottons 90 °C programme without washing. To do this, use
a little standard detergent.
ʑ
... status display ³3
flashes, foam may run
out of the detergent
drawer:
Too much detergent used? Mix 1 tablespoon of softener with
½ litre of water and pour into manual dispenser B/C(not for
outdoor, sports and down-filled textiles!).
Reduce detergent dosage for the next wash cycle.
Reduce basic dosage. aOperating instructions, Page 12
11
What to do if
ʑ
... loud noise, vibrations
and wandering occur
during the spin cycle:
Appliance feet fixed?
Secure appliance feet. aPage 5
Transportation protection devices removed?
Remove transportation protection devices. aPage 3
ʑ
... noises occur during
spin and drain cycles:
Clean the drain pump. aPage 12
ʑ
... display panel/indicator
lights do not function
while the appliance is
running:
Energy saving mode active. aOperating instructions, Page 1
Power failure? If required, switch on/replace domestic fuse.
ʑ
... the programme takes
longer than usual:
Not a fault unbalanced load detection system adjusts
imbalance by repeatedly distributing the washing.
Not a fault foam detection system active rinse cycles are
switched on.
ʑ
... detergent residue on
the washing:
Powder detergents occasionally contain water-insoluble residue.
Select Rinse programme or brush washing.
Use liquid detergent.
ʑ
... in the reload status
Start/Reload flashes very
quickly and a signal
sounds:
Water level too high. Immediately close washing machine door.
Select Start/Reload to continue the programme.
If a fault cannot be rectified by following the above instructions or by switching the machine
off and on, or if a repair is required for a different reason:
Set programme selector to Off and pull out the mains plug.
Turn off the tap and call customer service. a Operating instructions, Page 13
Information on the display panel depending on model
Door open? Close the washing machine door properly; washing may be caught.
Tap closed?
Turn on tap fully.
Supply hose kinked/jammed.
Clean filter. aPage 12
Water pressure too low.
Top up i-Dos1/i-Dos2
Level i-Dos1/i-Dos2 below minimum, top up. aOperating
instructions, Page 12
i-Dos error
Deactivate i-Dos
Set i-Dos1/i-Dos2 to OFF. aOperating instructions, Page 12, call
customer service. Appliance can continue to be operated with manual
dosage.
Drawer closed? Push in detergent drawer correctly.
Pump blocked?
Filter blocked; clean detergent-solution pump. aPage 12
Drainage hose/outlet pipe blocked; clean drainage hose on the
siphon. aPage 12
Pause no reload;
water level too high
or temperature too high
Washing cannot be reloaded. Select Start/Reload to continue the
programme.
Aqua-Stop activated Water in the base pan, appliance leaking. Call customer service!
Other displays
Switch off appliance, wait 5 seconds and switch on again. If the display
is indicated again, call customer service. a
Operating instructions, Page 13
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