Troubleshooting en
55
Fault Cause troubleshooting
The programme does not
start.
Childproof lock is activated.
▶
→"Deactivating the childproof
lock", Page40
-Finish in+ is activated.
▶
Check whether -Finish in+ is
activated.
→"Buttons", Page24
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start/Reload to start
the programme.
The door cannot beopened. is activated.
▶
Continue the programme by select-
ing Spin or Empty and
pressing Start/Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page39
The temperature is too high.
▶
Wait until the temperature has
dropped.
▶
→"Cancelling the programme",
Page39
Water level is too high.
▶
Start the Empty programme.
Power failure.
▶
Open the door using the emergency
release.
→"Emergency release", Page60
The water is not draining. Drain pipe or water outlet
hose is blocked.
▶
Clean the drain pipe and the water
outlet hose.
Drain pipe or water drain
hose is caught or jammed.
▶
Ensure that the drain pipe and wa-
ter drain hose are not kinked or
trapped.
Drain pump is blocked.
▶
→"Cleaning the drain pump",
Page48
is activated.
▶
Continue the programme by select-
ing Spin or Empty and
pressing Start/Reload .
→"Resuming the programme when
the programme status is Rinse
Hold", Page39