Faults and what to do about them. en
27
Detergent solution is not
drained.
■ – – – (Rinse stop = without final spin cycle) selected? ~ Page 19
■ Clean the drain pump. ~ Page 23
■ Clean the outlet pipe and/or drainage hose.
Water not visible in the
drum.
Not a fault – water below the visible area.
Spin result not satisfac-
tory.
Laundry wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
because the laundry is unevenly distributed. Distribute small and large
items of washing in the drum.
■ Too low speed selected?
Spin cycle activated sev-
eral times.
Not a fault – unbalanced load detection system adjusts imbalance.
The programme takes
longer than usual.
■ Not a fault – unbalanced load detection system adjusts imbalance by
repeatedly distributing the laundry.
■ Not a fault – foam detection system active – a rinse cycle is switched on.
■ Not a fault – VoltCheck active ~ Page 22
The programme duration
changes during the wash
cycle.
Not a fault – the programme sequence is optimised for the particular wash pro-
cess. This may result in changes to the programme duration in the display field.
Residual water in the care
product dispenser.
■ Not a fault – the effect of the care product is not affected.
■ Clean the insert if necessary.
Odours in the washing
machine.
Run the Î ü Cottons 90 °C programme without laundry. Use standard
detergent for this.
x symbol flashes. Foam
may escape from the
detergent drawer.
Too much detergent used?
Mix one tablespoonful of fabric softener with ½ litre water and pour into com-
partment II (Not for outdoor fabrics, sportswear fabrics or those made with
down.)
Reduce detergent dosage for the next wash cycle.
Intense noise, vibrations
and “wandering” during
spinning.
■ Appliance aligned? Level the appliance. ~ Page 35
■ Appliance feet fixed? Secure appliance feet. ~ Page 35
■ Transportation protection devices removed? Remove transportation bolts.
~ Page 32
Display panel/indicator
lights do not function
while the appliance is run-
ning.
■ Power failure?
■ Fuse tripped? Switch on/replace the circuit breakers.
■ If the fault occurs repeatedly, call the after-sales service. ~ Page 28
Detergent residue on the
laundry.
■ Occasionally, phosphate-free detergents contain water-insoluble residue.
■ Select q Rinse or brush the laundry after washing.
The colon on the
0 (Ready in) display : is
flashing.
Mains voltage too low ~ Page 22
Faults Cause/Remedy
To Next Page
Loading...
