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Sierra Wireless Overdrive Pro 3G User Manual

Sierra Wireless Overdrive Pro 3G
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User Guide
©2012 Sierra Wireless, the Sierra Wireless logo, and the red
wave design are trademarks of Sierra Wireless. Other marks are
the property of their respective owners.
4/16/12
Overdrive Pro™ 3G/4G Mobile Hotspot
by Sierra Wireless

Table of Contents

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Sierra Wireless Overdrive Pro 3G Specifications

General IconGeneral
Network Type3G
Max Theoretical Downlink Speed3.1 Mbps
Maximum Download Speed3.1 Mbps
Maximum Upload Speed1.8 Mbps
Device TypeMobile Hotspot
Wireless Standards802.11b/g
SecurityWEP, WPA, WPA2
PortsUSB

Summary

Getting Started

About This Guide

Explains the content of each section in the user guide.

System Requirements

Lists the necessary hardware and software for using the device.

Your Device

Device Basics

Details components, networks, package contents, care, and connectors.

Components of Your Device

Details the main components of the device like Wi-Fi access point, modems, etc.

3G and 4G Networks

Explains the wireless networks and connection preferences.

Package Contents

Lists items included in the product package.

Care and Maintenance

Provides guidelines for handling and storing the device.

Connectors and Buttons

Illustrates and names the device's connectors and buttons.

Battery

Information about the device's replaceable battery and installation.

Connecting Through USB

Explains how to connect the device to a computer using a USB cable.

Charging the Device

Details how to charge the device using an AC charger or USB.

Power Button

Instructions for turning the device on and off.

LCD

Information about the device's Liquid Crystal Display and interpreting its icons.

Mute Switch

Explains the function and location of the mute switch.

microSD Card Slot

Information about the microSD card slot and its usage.

Getting Your Device Ready

Setting Up Your Device

Covers device setup, network connection, and account activation.

Device Setup

Steps for initial device setup, including battery and charging.

Connecting to the Network

Steps to connect the device to the 3G/4G network for initial setup.

Account Setup (Activation Wizard)

Process for setting up a wireless network account, called activation.

Changing the Password and Settings

How to modify administrator password, Wi-Fi name, security, and password.

Using Your Device

Connecting Through USB

Explains how to connect the device to a computer via USB for data transfer.

TRU-Install

Feature for automatically installing device drivers via USB.

Requirements for a USB Tethered Connection

Conditions needed for establishing a USB tethered connection.

Making a Tethered Connection

Steps for establishing a tethered connection on Windows and Mac.

Browser Interface Home Page

Details on accessing and using the device's web-based interface.

Displaying the Home Page of the Device

How to access the device's home page via a web browser.

Logging On as an Administrator

Process for logging into the device's home page with administrator credentials.

Virtual Device

Explains the virtual device representation on the home page.

Mini Window

Describes the mini window view of the device.

Turning Your Device Off

Methods for powering down the device from the home page or mini window.

Alerts

How to view and manage device alerts like 3G activation and SD card errors.

3G Activation Required

Steps to activate 3G service on the device.

GPS Privacy Agreement

How to accept the GPS privacy agreement to enable GPS.

SD Card Error

Troubleshooting steps for microSD card errors.

Software Update Available

Information on installing software updates for performance improvement.

Your Network Connection

Managing network connections, including launching, sharing, and ending.

Launching Your Network Connection

How to initiate a connection to the 3G or 4G network.

Sharing Your Connection

Instructions for allowing other users to share the network connection.

Ending Your Network Connection

Steps to disconnect from the 3G or 4G network.

Icons and Text

Explains the icons and text displayed on the home page for device status.

Signal Information

Information about network signal strength and connection status.

Mobile Broadband Information and Settings

Details about 3G/4G connection status and preferences.

Alert Information

Information regarding device alerts and their meanings.

GPS Information and Settings

Details about GPS status, accuracy, and configuration.

Wi-Fi Users Information and Settings

Information on managing connected Wi-Fi users and security.

Battery Information and Settings

Details on battery status, charging, and power saving settings.

Internet Connection Information

Information about data usage, IP addresses, and DNS settings.

microSD Card Information and Settings

Details on microSD card status, capacity, and security.

Sounds Information and Settings

Information on configuring device sounds and alerts.

Home Page Buttons

Explains the functionality of buttons on the device's home page.

Top Row of the Home Page Buttons

Describes buttons like Admin Login, Admin Setup, Advanced Settings, etc.

Bottom Row of the Home Page Buttons

Describes Connect/Disconnect and Power Off buttons on the home page.

Using the microSD Card

Instructions for enabling, accessing, and managing the microSD card.

Before Using the microSD Card Slot

Steps to prepare the microSD card slot for use.

Enabling the microSD Card Slot

How to enable the microSD slot for computer recognition.

Setting Up Access to the microSD Card

Specifying username and password requirements for microSD card access.

Inserting a microSD Card

Instructions for inserting a microSD card into the device.

Removing a microSD Card

Steps to safely eject and remove a microSD card.

Accessing the microSD Card

How to access the microSD card from Windows, Mac, and Linux.

Location Services

Requirements, enabling, and using GPS and location services.

Requirements for GPS Service

Conditions necessary to access GPS services.

Enabling GPS

Steps to enable GPS functionality on the device.

Displaying Your Location Information

How to view current location data from the device.

Viewing Your Current Location in a Web Browser

How to see the device's location in a web browser.

Performing a Location Search

How to search for nearby establishments using GPS.

Updates

Information on checking for and upgrading device software and firmware.

Automatically Checking for Updates

How to configure automatic checks for software updates.

Manually Checking for Updates

Steps to manually check for and install software updates.

Upgrading Firmware From a File

Instructions for updating device firmware using a downloaded file.

Viewing Device Information

Details on model number, activation status, software versions, etc.

Reset Button

Location and function of the reset button.

Restarting the Device

Steps to restart the device using the reset button.

Settings

Power Settings

Configure settings for battery, USB, and AC power modes.

Battery and USB Power Settings

Settings for battery and USB power modes (Short/Long Range).

AC Power Settings

Settings for AC power modes (Short/Long Range).

Configuring the LCD

Options to control the LCD backlight, timeout, and brightness.

Turning the LCD On or Off

Options to turn the LCD backlight on or off.

Setting the LCD Timeout

How to set when the LCD turns off automatically.

Setting the LCD Brightness

How to adjust the LCD brightness.

Enabling and Disabling the Power Button LED

How to control the status indicator LED on the power button.

Sounds

How to enable/disable sounds for various events like connection, alerts, etc.

Enabling and Disabling Sounds for Specific Events

How to enable/disable sounds for various events like connection, alerts, etc.

Low Battery Alert

Setting up an alert for low battery status.

Critical Battery Level Alert

Setting up an alert for critically low battery status.

Login Settings

Managing administrator password and automatic login.

Changing the Administrator Password

Process to change the administrator login password.

Automatic Login (“Remember Me”)

How to enable automatic login and its implications.

Advanced Settings

Accessing and configuring advanced device and browser settings.

Accessing the Advanced Settings Window

How to open the window for advanced configuration.

Device Tab

Configuration options for the device, including display and microSD card.

WAN Tab

Configuration options for Wide Area Network (WAN) settings.

Wi-Fi Tab

Configuration options for Wi-Fi network name, security, and MAC filtering.

Configuring the Wi-Fi Network

Basic Wi-Fi network settings like SSID, security, and channel.

SSID (Wi-Fi Network Name)

How to change the Wi-Fi network name.

Wi-Fi Security

Options for securing the Wi-Fi network.

Wi-Fi Password

Setting and requirements for the Wi-Fi password.

MAC Filter Panel

Using MAC filtering to control network access.

Router Tab

Configuration options for router functions like port forwarding and DMZ.

Configuring the Router Tab

Details on configuring router panels like Basic, LAN, Port Forward, etc.

Basic Panel

Enabling/disabling features like USB Tethered Networking and Port Forwarding.

LAN Panel

Configuration of LAN settings including IP address, DHCP, DNS.

Port Forward Panel

Configuring port forwarding for applications.

Port Trigger Panel

Configuring port triggering for monitoring outgoing data.

DMZ Panel

Configuring DMZ to allow a computer to receive unsolicited incoming connections.

Resetting the Software to Default Settings

Options for resetting software to default settings via browser or button.

Exporting and Importing Settings

Saving and restoring device configuration settings.

Exporting Settings

Saving current configuration to a text file.

Importing Settings

Restoring saved configuration from a file.

Logs

Managing connection history and system event logs.

Connection History

Enabling, exporting, and clearing connection history logs.

System Events

Enabling/disabling logging of system events and clearing logs.

Setting the Method Used for Time Acquisition

Choosing between 3G or NTP for time synchronization.

Setup Pages

Initial setup pages, including the Welcome to Your Device window.

Welcome to Your Device Window - Select an Option

Initial setup window options like Activation Wizard and My Overdrive Pro.

Resources

More Information

Information about Virgin Mobile services and contacting customer support.

Visiting the Virgin Mobile Website

Information about Virgin Mobile services, coverage, and account management.

Contacting Customer Service

How to contact Virgin Mobile for support and troubleshooting.

Frequently Asked Questions

Answers to common questions about device connectivity and features.

How Can I Tell I’m Connected to 3G or 4G?

Indicators for 3G/4G connection status.

How Do I Connect to Wi-Fi?

Steps to manually connect to a Wi-Fi network.

What Do I Do if I Forget the Wi-Fi Password?

Steps to recover a forgotten Wi-Fi password.

What Do I Do if I Forget the Administrator Password?

Steps to recover a forgotten administrator password.

What Do I Do if the Home Page Displays “Charging paused”?

Troubleshooting steps for the "Charging paused" message.

If the Connection is “Always On,” Am I Always Being Billed?

Information on billing for "always on" connections.

Questions About GPS and Location Services

Common questions regarding GPS functionality.

How Do I Access My Corporate Network Through a VPN?

Accessing corporate networks via VPN.

Are Terminal Sessions Supported?

Information on the support for terminal sessions.

Tips

Practical advice for extending battery life, improving performance, and security.

Extending Battery Life

Tips to conserve battery power and extend battery life.

Device Location

Recommendations for optimal device placement.

Improving Signal Strength

Tips to enhance cellular signal reception.

Improving Wi-Fi Performance

Tips to optimize Wi-Fi connection speed and stability.

Security Tips

Best practices for securing the Wi-Fi network and device.

Finding the MAC Address

Steps to locate the MAC address on Windows, Mac, and Linux.

Finding the IP Address

Steps to locate the IP address on Windows, Mac, and Linux.

Troubleshooting Tips

Solutions for common device issues like connectivity, LCD, and signal problems.

General Tips

General troubleshooting advice and resource links.

LCD Is Dark

Troubleshooting steps when the LCD is not displaying anything.

Insufficient Signal Strength

Reasons for weak signal and how to improve it.

Messages Displayed on the Device LCD

Explanations for various LCD messages and troubleshooting.

Cannot Connect to Wi-Fi

Troubleshooting steps for Wi-Fi connection issues.

Cannot Connect Through USB

Troubleshooting steps for USB connection problems.

Cannot Display the Home Page

Troubleshooting steps for accessing the device's home page.

Cannot Connect to the 3G or 4G Network

Troubleshooting steps for cellular network connectivity.

Location Services Aren’t Working or Don’t Seem to Be Available

Troubleshooting GPS and location service issues.

GPS Fix Not Available

Troubleshooting steps when a GPS fix cannot be obtained.

Cannot Check for Updates

Troubleshooting steps for issues with checking for updates.

Sounds Are Enabled, but the Device Doesn’t Generate Any Sounds

Troubleshooting steps when device sounds are not audible.

Technical Specifications, Safety Information, and Regulatory Information

Technical Specifications

Details on LED operation, RF/electrical, software, environmental, and mechanical specs.

LED Operation

Information about LED indicators and their meaning.

Radio Frequency and Electrical Specifications

Technical specs for RF, battery, current, transmit, and receive frequencies.

Software Specifications

Details on CDMA, WiMAX, Wi-Fi, security protocols, and network protocols.

Environmental Specifications

Operating temperature, storage temperature, humidity, vibration, and drop specs.

Mechanical Specifications

Device dimensions, power button, headset jack, and LED color.

Safety Information

Important notices and warnings about device usage and hazards.

Important Notice

Disclaimer on data reliability and risks of using the device in critical situations.

Safety and Hazards

Warnings about operating the device in specific environments or situations.

Proper Battery Use and Disposal

Guidelines for safe battery usage and disposal.

Regulatory Notices

FCC compliance information, RF exposure, and EMI warnings.

RF Exposure

Compliance with FCC RF exposure limits and separation distance.

WARNING (EMI) - United States FCC Information

FCC compliance for Class B computing device peripheral and interference.

Legal

Information on patents, licenses, trademarks, copyright, and liability.

Patents

Information about patents related to the product.

Licenses

Details on open source software licenses, including GNU GPL.

Trademarks

List of registered trademarks associated with the device and software.

Copyright

Copyright notice for the manual and associated content.

Limitation of Liability

Disclaimer of liability for damages arising from product use.

Additional Information and Updates

Information on obtaining product updates and additional documentation.

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