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Sierra AirCard - User Manual

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Welcome to the User Guide
To view the appropriate user guide, click on the product image that best represents
your modem.
2130961
Rev 5

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Sierra AirCard and is the answer not in the manual?

Summary

Preface, Safety, and Liability

Important Notice

Information regarding the nature of wireless communications and potential data loss or delays.

Safety and Hazards

Guidelines on where and how to operate the modem safely, avoiding interference and risks.

Limitation of Liability

Disclaimer of liability for damages arising from the use or inability to use the product.

Administrative Information

Patents, Copyright, and Trademarks

Information on product patents, copyright notices, and registered trademarks.

Contact and Revision Details

Contact information for Sierra Wireless and the document's revision history.

Product Overview and Features

About the AirCard USB Modem

Details about the Sierra Wireless AirCard USB modem's functionality and connection capabilities.

Your Account and Coverage Area

Requirements for using the modem, including GSM service provider account and network coverage.

AirCard USB Modem Features

Overview of the modem's components, including USB connector, SIM/microSD slots, and LEDs.

LED Operation Status

Explanation of the status indicators (LEDs) and what different light patterns signify.

Software and Connectivity

Connection Management Software

Introduction to AirCard Watcher software for managing modem and connections.

Launching Watcher

Instructions on how to start the Watcher application on Windows and Mac operating systems.

Reinstalling Software

Step-by-step guide for reinstalling or repairing the Watcher software on Windows and Mac.

Connecting to the Network

Guide to establishing network connections using the modem and setting up profiles.

Using Cards and Accessories

Using the microSD Card

Instructions on how to insert and use a microSD external storage card with the modem.

Removing the microSD Card

Step-by-step process for safely removing a microSD card from the modem.

Removing the SIM Card

Instructions on how to safely remove the SIM card from various modem models.

Modem Accessories

Information and instructions for using accessories like USB extension cables and lanyards.

Troubleshooting

Software Installation Problems

Steps to troubleshoot issues where the Watcher software installation does not launch automatically.

Modem Detection Issues

Solutions for when the Watcher software fails to detect the AirCard USB Modem.

Windows Installer Errors

Troubleshooting steps for errors related to the Windows Installer during software setup.

Technical Specifications

Radio Frequency and Electrical Specs

Specifications related to RF bands for transmit and receive frequencies.

Frequency Band Support

Table listing supported technology bands and their corresponding geographic locations.

Environmental Specifications

Operating and storage conditions, humidity, vibration, and drop test specifications for the modem.

Regulatory and Safety Information

Notice and General Safety

Important notices and general safety guidelines for using the wireless modem.

Specific Safety Precautions

Guidelines for operating the modem on aircraft and in vehicles, and in areas with potential hazards.

Regulatory Information (North America)

FCC and IC guidelines for RF exposure and compliance for portable devices.

Regulatory Information (EU Countries)

Declaration of Conformity and compliance with EU directives for wireless modems.

Index

Summary

Preface, Safety, and Liability

Important Notice

Information regarding the nature of wireless communications and potential data loss or delays.

Safety and Hazards

Guidelines on where and how to operate the modem safely, avoiding interference and risks.

Limitation of Liability

Disclaimer of liability for damages arising from the use or inability to use the product.

Administrative Information

Patents, Copyright, and Trademarks

Information on product patents, copyright notices, and registered trademarks.

Contact and Revision Details

Contact information for Sierra Wireless and the document's revision history.

Product Overview and Features

About the AirCard USB Modem

Details about the Sierra Wireless AirCard USB modem's functionality and connection capabilities.

Your Account and Coverage Area

Requirements for using the modem, including GSM service provider account and network coverage.

AirCard USB Modem Features

Overview of the modem's components, including USB connector, SIM/microSD slots, and LEDs.

LED Operation Status

Explanation of the status indicators (LEDs) and what different light patterns signify.

Software and Connectivity

Connection Management Software

Introduction to AirCard Watcher software for managing modem and connections.

Launching Watcher

Instructions on how to start the Watcher application on Windows and Mac operating systems.

Reinstalling Software

Step-by-step guide for reinstalling or repairing the Watcher software on Windows and Mac.

Connecting to the Network

Guide to establishing network connections using the modem and setting up profiles.

Using Cards and Accessories

Using the microSD Card

Instructions on how to insert and use a microSD external storage card with the modem.

Removing the microSD Card

Step-by-step process for safely removing a microSD card from the modem.

Removing the SIM Card

Instructions on how to safely remove the SIM card from various modem models.

Modem Accessories

Information and instructions for using accessories like USB extension cables and lanyards.

Troubleshooting

Software Installation Problems

Steps to troubleshoot issues where the Watcher software installation does not launch automatically.

Modem Detection Issues

Solutions for when the Watcher software fails to detect the AirCard USB Modem.

Windows Installer Errors

Troubleshooting steps for errors related to the Windows Installer during software setup.

Technical Specifications

Radio Frequency and Electrical Specs

Specifications related to RF bands for transmit and receive frequencies.

Frequency Band Support

Table listing supported technology bands and their corresponding geographic locations.

Environmental Specifications

Operating and storage conditions, humidity, vibration, and drop test specifications for the modem.

Regulatory and Safety Information

Notice and General Safety

Important notices and general safety guidelines for using the wireless modem.

Specific Safety Precautions

Guidelines for operating the modem on aircraft and in vehicles, and in areas with potential hazards.

Regulatory Information (North America)

FCC and IC guidelines for RF exposure and compliance for portable devices.

Regulatory Information (EU Countries)

Declaration of Conformity and compliance with EU directives for wireless modems.

Index

Sierra AirCard Specifications

General IconGeneral
ManufacturerSierra Wireless
Cellular Technology4G LTE
ModelAirCard
Network Type4G LTE
Upload Speed50 Mbps
ConnectivityUSB
CompatibilityWindows, Mac
CategoryMobile Broadband Modem
Carrier SupportMultiple carriers