15
GB
Fault Probable cause Remedy
Motor does not run No electricity Check outlet switch, socket,
cable and plug
If cable or plug is damaged,
have it repaired by Customer
Service
If the chain saw switch is
damaged it must be replaced
by Customer Service
Chain brake engaged Release chain brake
Carbon brush in motor worn Replace carbon brush
– contact Customer Service
Chain will not move Chain brake engaged Release chain brake
Poor cutting performance Blunt chain Sharpen the chain
Chain tension too loose or tight Correct the chain tension
Chain wrongly tted Check that the chain is tted
correctly
Chain jumps off sword Incorrect chain tension Check chain tension
Chain becomes hot Chain lubrication Check oil level
Check lubrication is working
Troubleshooting
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