21 US-EN
What is not covered by the warranty?
The warranty does not cover damage caused by:
· Normal wear and tear of the product, including fragile parts (such as
switches, glass, etc.);
· Improper use or transport;
· Disregarding safety and maintenance instructions;
· Accidents or acts of nature (e.g. lightning, fire, water, etc.).
· Tampering with the product (such as removing cover, unscrewing
screws etc.)
What is the period of coverage and warranty resolution?
The warranty is for 3 years from the date of purchase. At our discretion,
product will either be refunded or replaced.
What will we not do?
We will not:
· Start a new warranty period upon product exchange;
· We will not repair product.
How to process the warranty?
We recommend first either:
· Call customer service at 1 (844) 543-5872
· Visit the Website Customer Service Platform at www.lidl.com/contact-us
· Visit a LIDL store for further assistance
To ensure the quickest warranty return process, please have the
following available:
· The original sales receipt that includes the date purchased;
· The product and manual in the original package;
· A statement of the problem.
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