ADDITIONAL INFO & CONTACTS
For North America (usasupport@silverstonetek.com)
SilverStone Technology in North America may repair or replace
defective product with refurbished product that is not new but has
been functionally tested. Replacement product will be warranted
for remainder of the warranty period or thirty days, whichever is
longer. All products should be sent back to the place of purchase
if it is within 30 days of purchase, after 30 days, customers need
to initiate RMA procedure with SilverStone Technology in USA by
first downloading the “USA RMA form for end-users” form from
the below link and follow its instructions.
http://silverstonetek.com/contactus.php
For Australia only (support@silverstonetek.com)
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure. Please refer to above “Warranty terms & conditions” for
further warranty details.
SilverStone Technology Co., Ltd. 12F No. 168 Jiankang Rd.,
Zhonghe Dist., New Taipei City 235 Taiwan R.O.C.
+ 886-2-8228-1238 (standard international call charges apply)
For Europe support.eu(at)silverstonetek.de
For China support(at)silverstonetek.com.cn
For Japan support_jp(at)silverstonetek.co.jp
For all other regions support(at)silverstonetek.com
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