[Note: If your lock is opening on every turn of the knob or lever, except upon entering a code, this may be a
ZERO CODE. Before attempting to remove the lock from the door, refer to the troubleshooting procedures
outlined at bottom of this document for a zero code symptom/solution.]
8100 Series FAQ
Changing the Code / Combination
For your security the combination must be changed when the lock is installed. The door must be open.
On models with passage feature, make sure the passage feature is disengaged: turn knob or key should be in
vertical position.
1. Remove the tamperproof allen screw (A) using (B) tamper proof allen wrench
supplied with lock (see figure 1).
2. Turn the outside lever once to the stop position then release (see figure 3).
3. Enter the existing combination. On new installations, enter the factory-set
combination: depress buttons 2 and 4 simultaneously (release) , then depress
button 3 (release). You should feel a click as each button is depressed.
4. Insert the pick tool (C) as shown in figure 2. Gently depress pick tool in hole (a
slight click should be felt).
5. Turn the outside lever once to the stop position then release (see figure 3).
6. Select a new combination, write it down, then enter the new combination -
depress buttons carefully (a slight click should be felt as each button is depressed)
Note: You can use one button or all five for a combination, but each button can
only be used once. You can press two or more buttons simultaneously as a step in
the combination.
7. Turn the outside lever once, all the way until it stops, hold in position and make
sure the latch is retracted fully. Release the lever. Turn the lever again to the stop
position. At this point, the latch should not retract unless you enter the new
combination (see figure 3).
8. Resecure anti-tamper screw into housing (see figure 4).
Troubleshooting
Symptom/problem: Outside lever when turned always retracts latch without depressing any buttons.
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