7
Troubleshooting
PROBLEMS?
Check the points listed here before you ring for a service
call which you may not need.
Make sure that you have followed the Safety
considerations on page 2.
If you can’t start your dryer, check these probable
causes:
•
You have not firmly plugged in and/or turned on the
power.
•
The safety cut out switch has operated.
1. Check if there is a build up of lint on the filter. Clean
if necessary
2. Check the exhaust (at the back of your dryer) to
make sure that the air outlets and inlets are clear.
3. Press the safety reset button near the door latch to
restart your dryer. You may need to wait 10 minutes
for it to cool down first.
4. Contact your nearest service centre if the safety
switch continues to cut out, even after you have
cleaned the filter.
You will have to pay for the service call if the
dryer doesn’t start because you have a blocked
filter.
•
You have a blown fuse. Check the power point with
another appliance, such as a radio.
•
You have not closed the dryer door correctly.
•
You have not turned the drying time knob to the setting
you want.
IMPORTANT: If the electrical cord of this appliance is
damaged, it must be replaced by the Manufacturer,
Authorised Service Agent or similarly qualified person in
order to avoid a hazard.
If your clothes are still wet:
•
You may not have dried your load for long enough.
1. Turn the time control knob to a longer time setting.
2. You may need to dry for longer where the room
temperature is 5deg or less.
•
Check that the lint filter is not blocked by:
1. Lint build up or
2. Small garments which have been sucked against the
filter guard
•
Make sure that you have switched the temperature
control to "Hot" or "Warm".
•
The safety device/system may have operated.
1. Check to see that you have followed all the
instructions carefully.
2. Contact the Service Centre if you are still having
problems.
3. Write down the model No. Serial No. and date of
purchase of your dryer before you ring service.
They will need this information. See page 10.
Should you require further instructions in the use and care of
your clothes dryer please contact the CUSTOMER CARE
CENTRE on the phone numbers listed:
Australia….1300 363 640 8am to 5pm EST
Monday to Friday
New Zealand…. (09) 573 2384 8am to 5pm
Monday to Friday
If you have a warranty or spare parts enquiry you should call
the number listed on pages 9 & 10.
Important
To operate efficiently the clothes dryer must have an
unrestricted air supply and exhaust ventilation.
Installation in closed rooms, cupboards or in locations where
the exhaust outlet is restricted, or is too long will result in
overheating and operation of the safety cut out.
It is also essential that the lint filter at the rear of the drum be
cleaned after every load as a build up of lint will restrict the
airflow from the dryer and lead to operation of the safety cut
out.
Service calls resulting from installation where ventilation
is restricted are not covered by warranty.
THE COST OF THIS TYPE OF CALL WILL BE
CHARGED TO THE CUSTOMER.
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